I recently got my sister started playing WoW. She has a laptop she plays on and my mom took an interest in the game. My mom downloaded the trial version to her computer and made a trial account. She can play it on my sisters' laptop just fine, but she has issues with it on her PC.
She logs in and it goes to the 'Suggest Realm' page. She checks her location off and the type of server she wants, clicks the button and a blank shadow box comes up. No realm suggestion, no options at all, just cancel. I logged the account on my own computer and chose a realm, and created a character, thinking it might send her on through to it, but she still can't get past that page.
I don't really see anything like this in the WoW tech support forums, so I can't figure out what to do. Anyone have any ideas on what to try?
EDIT: I found a post on the tech support forums that addressed the issue. We're not able to test it yet because of the hardware maintenance, but I wanted to leave the instructions here in case someone else has this issue come up.
Go into your files C drive > Program Files > World of Warcraft > WTF
Once you're there you right-click the config WTF file and Open With Wordpad (
not Notepad). Scroll down to SET realmName and then put the desired realm name in the quotation marks.
Save. (
not Save As) Close.
Then open WoW and log on.
Hopefully this works. =)