Poster:	nobubba
Date:	2009-07-10 21:13
Subject:	When is the next bonus??
Security:	Public

Yay! Love bonuses. When is the next one???

Poster:	aisforapathy
Date:	2009-07-09 18:04
Subject:	For those of you who deal with French-speaking customers...
Security:	Public
Mood:	amused

I'm sure you will appreciate this:
http://news.yahoo.com/s/nm/20090709/lf_nm_life/us_france_tourists

And you're probably thinking: "Was there ever any doubt?"

Poster:	asltw
Date:	2009-07-09 13:42
Subject:
Security:	Public

so a few days ago i really impressed a customer. she said she was going to call the store when she got home and let them know how awesome i am. is there any conceivable way of finding out whether she did this or whether anyone cares? i don't even know to whom she could have spoken when she called (our dept. manager has been out for nearly a month now). is it so wrong to want management to know that people think i'm great?

Poster:	sanityangel
Date:	2009-07-08 15:46
Subject:	wtf...
Security:	Public

Ok, so today was our stores Grand re opening BS. We were all to wear navy blue polos and light khaki pants. THATS IT. No t shirts, brown pants. nothing that we normally wear. Cause of this personell scrambled to find WM aproved polos...only is sizes 1x-4x..sorry tiny people.

I'm a xl so I get the shirt, put it on and Breakout! I'm allergic to the damn shirt. I'm told to just wear my normal shirt under it and tough it out today. I plan on getting up and going to the mall tomorrow to find a polo that doesn't make me want to rip my skin off.

Then I'm told the new dress code is crew cut or polo shirt. You mean the same damn shirt I wore this morning that wasn't allowed by the dress code? Basstards!

Poster:	all_at_once
Date:	2009-07-08 05:29
Subject:	this ain't right
Security:	Public

( does this sound fair to you? )

Thoughts? Opinions?

Poster:	miaoudeminou
Date:	2009-07-07 23:08
Subject:	"Don't shoot the messenger!"
Security:	Public

I have worked at three different Walmarts over the span of three years. For the past year and a half my 2nd and 3rd store have let me wear my [knock off] crocs (you know those ugly ruber shoes that feel o-so comfy for those who stand for hours on their feet). No one has said a word (CSS/CSMs, managers, store managers, and even district). ( I hate my store )

Poster:	faygentry
Date:	2009-07-06 18:59
Subject:
Security:	Public

does walmart just draw bad people?one of our cashiers tire got stolen of her car while she was at work .it wasnt even dark yet ! aint that some shit??

Poster:	csmzach
Date:	2009-07-06 19:03
Subject:	Wow
Security:	Public
Mood:	cranky
Music:	Five O' clock somewhere

So part of my job in the cash office is to hand out the register audit alert forms (RAA's)that tell cashiers/csm/register trained people that the drawer they were on was over/short by more than $20.00. Now, I love how when I give them the sheet they all of the sudden start cussing and yelling at me!(even though the manager signed it) and saying that they weren't on the drawer sometimes I have to walk them to the computer and pull up the electronic journal to prove they were on the register. Then they start screaming who else was on the drawer and how this is bs and how they are never touching a drawer again. Do any other cash office associates have this problem?

Poster:	_special_ed_
Date:	2009-07-06 15:09
Subject:	BTS BTC I say BS
Security:	Public
Mood:	tired

I'm the MS over Connection Center and they put me in charge of hanging all the back to school signing. Go figure.

( pic )

Posted via LiveJournal.app.

Poster:	rfparker3
Date:	2009-07-06 08:52
Subject:	Schedule
Security:	Public
Mood:	irritated

I don't get it.  Why do they have you fill out an availability form and then completely ignore it?
 
Yes, they tell me that the "computer" does it.  But who programs the computer?
 
I fight regularly with my husband, each time my "part time" schedule is posted.  Next week, I'm scheduled to work six days in a row - only 5 hours a day, but still.  That puts a hole in the middle of six days!  So today I'm going to have to tell them I want one of the days in the middle OFF.  And if they won't go along, I'll have to give my notice and leave.  If I don't, this will never end.
 
Anyone else have this problem?  What did you do about it?
 
Oh yes, by the way - there are cashiers at my store who are crying for more hours.  Why do they give so many to me?

Poster:	racefan52
Date:	2009-07-05 19:51
Subject:	Dear walmart customer again!
Security:	Public

Dear Walmart Customer

Contrary to apparanetly your belief us cashiers dont spend all our time off wandering up and down the isles of Walmart learning exactly which isle every item is located. And no it is NOT poor customer service because the cashier at the self checkout lane cant leave his or her post to hold your hand and lead you to every item in the store that you cant find. ps standing in the middle of the isle looking back at the cashier. I paged a csm and he started telling her that we should have maps of the store etc.

Give me a break already!

Poster:	aisforapathy
Date:	2009-07-01 18:11
Subject:	Dear Twilight Freaks...
Security:	Public
Mood:	amused

And I fully intend to use the term "freak" in the most derogatory way possible, given that the level of obsession you have with this series is bordering on ridiculous and creepy.

No, you cannot pre-order a copy of New Moon (or "Twilight 2," or whatever the hell it is called) on DVD.

Why not? Because the movie isn't even in theaters yet, and won't be until sometime late in November of this year. (Wikipedia is everyone's friend.) No, I can't call a manager and have them make an exception to this. There isn't a damn thing they can say or do to change this reality. As a very general rule, movies usually appear in theaters and remain there for several months before they are released on DVD/Blu-Ray. (With the exception of those flicks that are released straight to video; a category in which Twilight will most likely never belong given its enormous and in my opinion undeserved popularity.)

So please...leave the store, return to your shanty, and continue trying to live your pathetic fantasy about being an abnormally pale teenage girl who is swept off her feet by an overly effeminate 108-year old-going-on-21-year old "vampire" dude. Thank you for shopping at your friendly neighborhood Walmart.

Poster:	kristy2078
Date:	2009-06-29 17:55
Subject:
Security:	Public

I will never carry the orange ladder again, ever!

Poster:	mikadosok
Date:	2009-06-27 18:04
Subject:	half down, half to go
Security:	Public

Hello Walmart employees.  Since this year is just about half over with, thought we could have some fun in summer heat and talk about what kind of things were left by our wondrous curstemers, and where?

Come on, I know I'm not the only one finding

chips and salsa tucked under the tomatoes  (well, at least it was the romas...they supposedly do make the better salsa)
towels on top of the donuts  (afraid they might get cold?)
cereal tucked behind the salads
dishsoap in the onions
frozen veggies scattered in with fresh  (our frozen department is right there...two steps away)
salads tucked behind the barbies (thats one lady who don't need no diet...has always wanted to forcefeed her chocolate)
drink containers (thankfully this one was empty) tucked on top of the rolling produce racks, that I wouldn't have found if I had not been pulling them out to scrub down.

Just how 'inventive' have your curstemers been

Poster:	sanityangel
Date:	2009-06-26 19:37
Subject:	Seriously...what...the...hell....?
Security:	Public

Ok, it's offical, we don't train people or SHIT any more.  First off, I go to housewares looking for an electric popcorn popper.  How fraking hard can that be?!  There was no one in the dept. that were suposed to be there, but two minor cashiers were zoning, a boy and a girl.  I ask one, the boy, and he jumps up, says "I don't knwo, but I will look" and he started pacing the asiles looking for it.  The girl stops him t whine about some wooden utensils and he says calmly "I'll help you if you can help me find this."  She asked what we're looking for, I tel her..

Me: An electric popcorn popper
Her: You mean..a microwave?
Me: No, a popcorn popper
her: You know, it's easier in a microwave...so what do I do with these?

And she turns back tot he boy.  Uh...idiot!!  Customer service comes first, and you don't brush off a customer because you don't knwo what they're talking about.  It's not like I was confusing or any thing.

But that's ok, she wasn't the worst empoyee of the night.  Oh no, of course not...My and Lonewolf get groceries, get in what looks liek a shortest line and...

First off, our cart was no where near full.  In fact our total came to $53...

I left LW with the cart as I ran to the atm...wait in line there, ake sure I got the cash I wanted, and return to the line.  She hasn't started our order yet, and the lady in front of us was paying.  What I noticed was half the belt was empty.  Becuase te cashier must be scared of her belt of something.  She waited till the lady in front of us was walking away before turning on her belt, and shutting it back off the moment out groceries got close.  She would even extend her reach to grab something so she didn't need to turn on the belt.

Now...bagging.  We all took this CBL, we all know (And logic should state) Heavy stuff on bottom, light on top, boxes on the sides, meat by itself unless told.

Yeah...Our store is known for having leaky packages of meat...and all ym meat went in the same bag...cool, cool....and so did some of the cups of yogurt, presliced cheese and a single serve icecream sundae.  Uhhh...WTF?  Fruits nad veggies, I don't mind, I can wash or cook them...but ready to eat foods!?!  In bag two we have...a half gallon of milk...more yogurt (I only bought eight cups...why the hell did I need two bags) and some cans.  Cashier must have had more faith int he seal of my yogurt then I did.

Oh yess, and she must be new becuase she hadn't mastered scanning with one hand and bagging with the other...each iten got scanned and, placed gently int he back using both hands.  So of course she was slow as christmas.

Then we reach the end.  I have two towels, and two coupons.  She scans hte towels, scans one coupon, doens't work, scans agian, doesn't work, lather rinse repeat.  Finally I stopped her becuase she had rang me up for five towels, but she had to scan the coupons first, so she scans the other one, it works...she voids out the three towels (And lsot the void button each time...seriosuly YOU JSUT PRESSED IT!), scanned the coupon she jsut scanned and LW nicely points out she needed the other one.

Oh yeah, and, since we've both been cashiers we're pretty good about pre-sorting out stuff so it's easier to not only put away t home, but bag...nope nope nope...Other then putting raw meat with ready to eat foods, and heavy items with fragile ones...she bagged her own way, and would scan the meat, then reach past everything cloest to her and pick something and...I wanted to correct her so badly.  Yes, I was new once...but...seriously...

sut reminds me why I norally always bag myself.

Poster:	faminewing
Date:	2009-06-26 16:25
Subject:
Security:	Public

Sometimes I don't understand how Walmart continues to thrive.

We have been getting loads of new associates from surrounding stores for our remodel. We have also hired piles of temps to do the remodel. The problem is that many of these people are given zero direction after orientation.

One day the assistant manager brings me a couple to train. I'm like, awesome, I'll have these guys up to speed in no time. They're good, intelligent people, but after the assistant dropped them off to me last week, they come back to me every single day for everything.

I have a couple problems with this.
1. I don't know what they are supposed to be trained to do. I want to make sure they are mostly up to speed by the time they go to their new store next week.
2. THEY don't know what they are supposed to be trained to do. They don't know what their job descrption even is, really. They said they were going to be working overnight, that's all they know. But they're temps setting up a new store, so they are probably not simply doing freight. As I understand it, they said everything seemed "rushed" when they were going over the paperwork. "This is your job description. Sign here." No time to read it.
3. Management doesn't really CARE what they do, and gives none of the newbies anything remotely useful to do. They basically just tell any newbie they find to pick this up, help this customer, pull that pallet. No actual information. It's like they are wandering mules, and it's annoying, unhelpful, and somewhat degrading, I think.
4. They have had multiple problems with misinformation. No one told them how to log onto the WIRE, or to do CBLs. They kept saying the system wasnt' working because they didn't know they'd been pressing the wrong thing on the computer. Turns out no one told them to put their store number in, not ours. We found this out like....yesterday instead of a week ago when it would have been useful. Seriously, these two did not know they were supposed to do CBLs until like 3 days ago.

I understand they are temps, but, seriously, this is stupid.

Then we have mobs of newbies wandering around in groups of four "zoning". They aren't zoning. They are standing around doing jack nothing, and having a good time of it. I brazenly approached a group who were "zoning" in toys, asked them to split into different aisles and explained how to zone. They patiently listened, and then just walked off. The entire freaking group of them.

Then they come back later, and said they were supposed to work a cart of picks for me. So I show them the cart, tell them which aisles the merchandise is on, and go do other things, I go in the backroom, and there's the cart I gave them, with one box worked on it. I had to take it back out myself and work it. It all went up.

At that point I called the assistant, so maybe he could find them something useful to do and keep them the hell away from me.

Then I was talking to an assistant later, and I was like "Well, what did you guys learn in training school?" He goes "We basically learned how to not scream at people, and stress management. We didn't learn anything about running an actual store. It was all philisophical corporate stuff."

*bangs head on wall* How does this company survive with a system like this? Argh.

Poster:	sanityangel
Date:	2009-06-23 21:15
Subject:	Hate work
Security:	Public

I; normally playing Devil's advocate for wal mart but....fuck that!

I drink alot of water at work, and use the bathroom 2-3 times per shift.  There is a bathroom in the pharmacy, so it's not that much of an inconveniance.  But I was told to cut back the water and only go on my breaks.  (Even thought there are girls that use the bathroomm before breaks so they don't need to use "Thier" time)  So I cut back on water

This morning I was running late, get to work two minutes late and punch in.  Feels liek my bladder is about to explode so I go to the bathroom int he pharmacy.  Pain...wierd...turn around to hit the button on the sensor is screwy and...the water is red.  Ok, tooo fucking early for me to be ragging.  An hour later, I got to go again...and it's red agian.  It's about noon now, so I tell the pharmisist that I;m going to the docs on my lunch break.  Run to the bathroom again at one, and at two I ask if I can jsut leave for lunch early.  She says yes, I punch out at 2:15.  Go to the doc office, find out what I already knew, that I got a uti, and get an Rx for an antibiotic.  I'm back at work at 4:14, turn in the Rx and ask the pharmisist if I can have the rest of the day off. 

"No...we really need you to close"

I mention I didn't have lunch, and she told me to just grab something quick and punch in.  So I grab some chicken and eat while I;m walking back to punch in.  Punch in at 4:30, hurry up to work, at 5 the openers go home and I notice...there are three of us closing...WTF?  We normally have two in the middle of the week...still needing to piss every hour and crying in pain each time.  Of course, we're dead...and by six I;m twidling my thumbs.  So for two hours, when I could have been home sleeping or resting, I;m at work, in pain...and I drank four bottles of water.

I want to call off tomorrow,

Poster:	aisforapathy
Date:	2009-06-22 21:24
Subject:	Department Turnover
Security:	Public
Mood:	annoyed

My fellow department managers/merchandise supervisors...stop me if you've heard this one before.

An associate of yours quits unexpectedly because A) he/she is moving and/or B) he/she will probably get fired anyway because their attendance sucks. (In my particular case, both of these apply.)

You find this information out from another associate of yours over the weekend, and when you go back in on Monday you learn that your store manager doesn't want to fill this associate's spot because they "can't afford it." (For the last couple of weeks, our reductions in hours have been blamed on a "$100,000+ loss" due to not selling enough air conditioners yet because we have thus far had an on/off summer with regards to hot weather. Bull crap.) Naturally, this bothers you because, well, your department has less coverage.

Yeah, all of this happened to me over the course of the past 48 hours. To an extent, I am glad that the associate in question is gone because she wasn't much of a worker anyway and, like I said, her attendance was lousy. She was best known for asking others in our department to switch shifts with her and then not coming in for the shift she took. (i.e. asking me to work her 12-9 and she would work my 8-5, only to not show up) Her termination was no doubt imminent, but I guess she chose to leave on her terms.

I'm not upset so much by the fact that she quit, but rather that our manager is being a cheapskate by not replacing her. You might be inclined to think that the Connection Center is such a small department that there's no need for 4 associates (myself included), but in our case you would be wrong. We are one of the highest volume wireless departments in our market, doing 60+ contracts in a good month. That was part of the reason why the department manager position for it was opened. (Many stores don't have a CC dept. mgr. due to lack of contract sales.) And I've been doing this job long enough to know that the department functions best when there are at least two people working all day, one opener (8-5) and one closer (12-9). There really isn't much need for a mid-shift (9-6) person Monday-Friday, but Saturdays are an altogether different story. Though under no circumstances should one person be scheduled in the CC all day, or at least not at my store.

Personally, I don't mind working weekends, though I will admit that I enjoy having them off. I'm more than willing to rotate them if need be, but there is one small problem: myself and one associate are not available until noon on Sundays and my other associate is completely unavailable on Sundays without exception. Myself and the other associate prefer not to work Sunday mornings because we are both churchgoers, though we don't mind working an occasional one. That was the beauty of having a fourth associate; she had an open availability. (I do too, save the Sunday morning exception, and honestly I don't think that's asking too much.)

I briefly conferred with my assistant regarding this and she said that what will probably end up happening is having some associates from electronics and photo cross-trained in the department so that they can work Sunday mornings. The two of us are going to talk more about this on Thursday. (There was one photo associate who was doing this for me before she got pregnant; she subsequently worked only in my department but then had her baby and then left permanently.) Word apparently travels very fast because shortly after I clocked in today I had no less than three people inquire about this opening in my department. (What can I say? I guess people love to work with me. :-D )

So yeah, I'm in a bit of a bind here. Just wondering who out there has experienced before and, well, how you went about handling it. In past times when an associate of mine left or got fired, they were almost instantly replaced.

Poster:	miaoudeminou
Date:	2009-06-22 02:34
Subject:	Why do customers do these things?
Security:	Public

Towards the end of my shift today I had a guy and his friend come up to me. The guy put a bag of dog food onto the belt. Typically the dog food has one UPC on the bottom (side B) and top (side A) of the bag. I went to scan the UPC on the bottom with the hand scanner and the guy put his hand over it the UPC. I went along with it and laughed. When I lifted the bag to scan the other UPC, he slapped the bag down on the belt. That's when I glared at him. He went about letting me ring it up and as he left he asked me if I was "cranky" that day. I replied with a "no, I'm just tired" and he left with his buddy. One day this will just all build up, I'll burst out at one of the idiots, and probably get fired. I get about 3-5 of these everyday.

Poster:	fadeaway100301
Date:	2009-06-20 19:14
Subject:	Personal time
Security:	Public

I requested a day off using some of my personal hours about 4 weeks before that day. The day was finalized in the computer but then when the schedule for that week was printed out, it had me as working that day. I asked the managers and they said just don't show up that day. Ok so I did like they said but now I'm wondering, 1) is that going to show up as going over my hours? (my schedule said 33 but the paid day off made it 34. something. 2) does that show up as a no call no show?

Also...does it show up as no call no show if you request a paid day off, it gets finalized, and then someone messes up and puts you down for that day?

I don't get how this keeps happening..why doesn't the computer system show a message that says the person was already approved to have off that day?