Hello all,
Before you read any further, we are going through some manpower changes currently. All the mods have exams and we have no time to process registrations. Please be patient and wait till after December for all applications to be processed. I will not reply any comments individually. Thank you for your kind understanding and patience.Registration
for new sellers is
OPEN. Please submit new registration details (for new sellers) to sgst.reg@gmail.com. If you are a new seller, please refer to the
community rules for the information to submit, and
this post for additional information.
If you used to have posting access but no longer have it, please continue reading on:
In order to make sgselltrade a safer place, and in light of an influx of disputes, we would like
all current registered sellers with less than 100 +ve feedback to submit to
sgst.reg@gmail.com the following information:
# your LJ-user name & real name (as displayed in your I/C)
# your primary email address
# your home & mobile phone number
# your postal address
# your bank account numberAnd (this is new + additional information):
# photo/scan of your I/C or student pass, plus the back of your I/C or official documents that have your address. [Please blur/block picture, thumbprint, some digits of your I/C and barcode if you wish to ensure that document is not reused]
# printscreen/photocopy/scan/photo of your bank account number with your name and/or address on it from either the internet banking website or the monthly statement or bank book. Please block out all other irrelevant informationAll current registered sellers with less than 100 +ve feedback, please to furnish us with the additional details we require. Posting access has been removed for any seller who has not submitted the required information. If you wish to regain posting access, just send in the additional required information and
once we acknowledge it, we will reinstate your posting access.
Rest assured all information is kept confidential, we only wish to make
sgselltrade a safer place for our members.
Also, we would like to encourage ALL buyers to opt for REGISTERED POSTAGE when making purchases to prevent the accumulating number of lost normal postage packages. I don't think any seller should decline sending items out via registered post, as it only secures your transaction.
Rachel/zekiut1
Before posting a comment, or asking questions, please read the Q&A first:
Q: Why do only sellers with less than 100 fb have to submit their information? Sellers with >100 may be dishonest too.A: That is true. However, we have more than 8,000 members, and only 1 person is processing everything. We would love to be able to verify
everyone's details, but manpower shortage is something we cannot control. If you are experiencing a bad transaction with a >100 seller, please email us and we will look into it.
Q: I don't feel safe scanning my bank statement/bank book/IC. Are there alternatives?A: Yes, you can send us any other document as long as it has your name, bank account number and postal address on it. You can censor all other information.
Q: I don't feel safe giving you my IC number. Is it really necessary?A: If you are scanning your student pass/IC, you can block out some digits of your IC number.
Q: Is it safe to give you this information?A: Yes, it is safe. Your name, address and account number are information you give to buyers/sellers on SGST anyway.
Q: What happens if I don't send you my information?A: You can still browse SGST, post comments and make purchases. However you will not be able to post entries to the SGST community.
Q: I'm using my father/aunty/boyfriend's bank account and he/she doesn't want to give me the monthly statement/passbook. What should I do?A: Give us the account number and let us know the situation.
Q: I don't have a scanner. Can I take a (digicam) photo of my documents?A: Yes. You can also use a webcam or handphone camera as long as the information is clear enough.
Q: What is the reason for requiring my personal information?A: In the past week alone there were 3 disputes with 3 different sellers, involving more than 10 people and not a small sum of money. Please understand our position as well: when there is fraud/disputes, we cannot sit back and do nothing as well, or members will be unhappy. We find that this is the best measure we can take to prevent problems, and if you have better suggestions on keeping SGST safe, we would love to hear your suggestion. Initially, SGST used to be based a lot more on trust, but with more than 8000 members now, we just want to tighten security and kick out all fraudulent sellers before more trouble is created.
Q: How will this make SGST safer?A: When we have members' personal particulars, we are able to verify them via a number of methods. If a member is involved in a fraud case or dispute, we are able to help the victim(s) by releasing that member's particulars. In this way, the victim(s) can use the information to make a police report and so on. The more users submit their information, the safer SGST will be.
Q: What will happen to the information that I send you?A: We will delete the new additional information that is being sent in to us, so that we can double-check identities with the current information we have. We keep the first part of the information sent, as usual.
Q: How will I know that you have received my registration?A: You will receive an acknowledgment email when your registration has been processed.
Q: When will I have posting access?A: After receiving the acknowledgment email, please wait at least 1-2 weeks. Then check the
Registered Sellers List. You should have posting access when your nick is up.
Q: My friend and I share the same SGST username. Do we both have to send our particulars?A: Yes, that would be preferable.
Q: What happens to registration for feedback pages?A: Feedback registration is required for every registration.
Q: I have already sent in my registration a few weeks ago. Will it be processed?A: Yes, if you have already submitted your information, please only send us the new and additional documents. Your registration will be processed as usual. Please email us to enquire only after all applications are finalized but you still do not see your name, nor have you received any emails from me before this.
Q: Can I meet up with you to show you my documents instead of sending them via email?A: I'm in Kuala Lumpur now; if you would like to have tea with me just send me an email.
Q: Which email address do I send my information to?A: Please send it to sgst.reg@gmail.com.
Q: I checked my username against the registered sellers and it wasn't there.A: Please send us an email if you have waited sufficiently long (1-3 weeks); we're human and we may make mistakes, so I apologize ahead!
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