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| Thursday, March 19th, 2009 | 11:58 am
[marta]
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Question for Paidmembers
We've had some conversations recently about some of the reasons people buy Paid Accounts. Rather than try to guess, we wanted to ask you why *you* have a Paid (or Permanent) Account. Hence, a poll. On the first question, we're looking for the handful of top reasons you have a Paid Account, so please check any of the options that were motivating factors for you. On the second, we ask that you try to narrow it down to the single biggest reason. If there was a primary or motivating reason for you that we haven't listed, please do add it in the text box provided. Poll #1368228 What motivated you to have a Paid Account?
Open to: All, detailed results viewable to: AllPlease select the three to five biggest reasons you have a Paid Account Please select the single biggest reason you have a Paid Account Anything not on this list that was a primary reason you have a Paid Account? Thank you! | | Friday, February 27th, 2009 | 4:51 pm
[theljstaff]
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Pingbacks and View Friends Page by Date in S1
PingbacksAs announced in ![[info]](http://l-stat.livejournal.com/img/newsinfo.gif) news today, Pingbacks have arrived on LiveJournal! For the time being, this feature is limited to Paid Accounts. More information can be found in the FAQ. Here is how it works: your entry (as Paid user) is linked to by another (Paid) user. As long as both entries are public, and you have your comment settings set so that you can receive comments from all registered users, you will receive a screened comment from ![[info]](http://l-stat.livejournal.com/img/userinfo.gif) pingback_bot showing you the link to your entry. All comments by pingback_bot will be screened, regardless of your account settings - you can choose to unscreen them if you wish. Pingbacks to and from Paid Accounts can also be sent to and from any blog that supports the Pingback protocol. If you would like external sites to interact with your entries through Pingbacks, you'll need to change your default setting for Pingbacks to "Open". We're aware that some pingbacks aren't working, but don't have enough data to determine the cause. If you try out pingbacks and they don't work, please let us know! Here's how! EDIT 3/6/09: If you haven't yet been able to send or receive Pingbacks, you can resolve the issue by going to the Privacy tab on the My Account Settings page, scroll to the bottom and click "Save". Although the default setting is "LiveJournal.com only", this setting is not recognized until settings are changed or saved. This will be fixed in the next release. 1. First, make sure that you and the person linking to your entry are both Paid users and that both entries are public. The default setting for Pingbacks will be "LiveJournal.com only," but you can check or change that on the Privacy tab of your Account Settings page. 2. Make sure your comment settings allow comments from either "registered users" or "everybody" and that you have your CAPTCHA setting for comments on "anonymous commenters" or "nobody". 3. Wait 15 minutes - this is the amount of time needed for the Pingback system to check and deliver the ping. If you don't see the comment from pingback_bot, comment here with a link to the entry that didn't get the pingback. Developers will monitor the comments here and we hope to have this issue resolved as soon as we can. View Friends Page by Date works in S1In December, we announced the Paid feature View Friends Page by Date. At that time, it was not compatible with journals using the S1 Style System due to the fact that S1 had been retired and deprecated. In January, developers investigated and created a fix - so if you're still using S1 you can now view your friends page by date to your heart's content! | | Thursday, December 18th, 2008 | 5:30 pm
[theljstaff]
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View Friends Page by Date
If you've ever been away from LiveJournal for more than two weeks or you've missed more than 1,000 entries on your friends page, you might wonder what entries you've missed (those are the current limitations on friends pages). Paid Account holders can now view their friends list for a certain day by appending the date to the URL of their friends page: http://exampleusername.livejournal.com/friends/?date=YYYY-MM-DD. This will only show entries from those you currently list as friends, and will order the entries by server time. EDIT: Editing to add new information. This feature does not work for users who have an S1 layout. Since S1 is no longer supported, developers will evaluate whether it is feasible to make it available in S1. Current Mood:  happy | | Tuesday, November 25th, 2008 | 3:40 pm
[theljstaff]
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Give More and Permanent Account Sale
Hi! This is a quick entry to let you know that LiveJournal will soon be running some of its regular (and not so regular) holiday promotions. - Give More. The Give More promotion runs for the entire month of December and it makes your holiday gift of paid time for someone else a little extra special. Not only does the recipient get paid time, they also receive a free userpic upgrade for the same duration of the gifted paid time. If you give someone a year's paid time, for example, they'll also get the userpic upgrade for that year as well. So, the more you give, the more they get. Give to a friend, a soon-to-be-friend, or even surprise someone at random with a bit of holiday cheer.
- Permanent Account Sale. Would you like to have your Paid Account for life, enjoying all those great features (and more) forever without having to worry about payments ever again? Well, then the Permanent Account Sale is for you! Starting on December 4, we're once again offering the opportunity to buy Permanent Accounts—in additional to all the features of paid accounts, these accounts will include increased storage (from 10 to 15GB) and more userpics (increased from 100 to 150 + up to 44 loyalty userpics). This time around the sale is just for personal journals. If you've been thinking about it or have missed our sales in the past, don't hesitate—the sale only lasts a week and who knows when the next one will be? Act now to make your LiveJournal eternal.
Thanks! Oh, and remember: If you buy a Permanent Account, you can transfer your remaining paid time and userpics to any other LiveJournal user you choose, so that existing paid time won't go to waste. | | Thursday, September 25th, 2008 | 4:13 pm
[theljstaff]
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When the green blinky text becomes too much...
Do you ever click to visit a new journal or community and find yourself caught in a dizzying wave of bizarre color sets, teeny tiny fonts, and text that blinks so fast you can't actually read it? If so, you'll be glad to know we've just introduced a new feature for Paid and Permanent Accounts to help you in these situations. You can now select to view any journal or community in your own journal's style with just a click of your mouse. Even better, you can select this setting permanently for all journals and communities you view, so they will always display automatically in your own style. Easy navigation strip toggleLiveJournal has long since had the ability to add ?style=mine to any journal or community URL manually, thereby forcing the page to display in your own style. However, you had to type this text each time you visited a new page. To make things easier, we've added new links on the navigation strip to toggle between your own style and the original style of the journal or community itself.  The navigation strip will toggle between a "View in my own style" or a "View in original style" link, depending on which view is currently being used. You can activate the navigation strip and customize its color scheme on the Customize Journal Style page. Global preferenceIf you already know you want to use this new found display power everywhere on LiveJournal, use the "View all journals and communities in your own style" setting on the Viewing Options page to set this preference globally. Once activated, every journal and community you visit will automatically be displayed on your own style. For users with specialized visual display preferences, we hope this helps make your surfing experience a little easier for you, assuring that each page is displayed exactly as you need it. Enjoy!
Important Edit: It has been discovered that the toggle links in the navigation strip do not function quite as described in the original post above (left as is above for reference). The feature was designed and coded so that the navstrip toggle is, in fact, toggling the global preference itself on and off. It is not a 'one at a time, for this journal only' switch. Each time you use it, it is toggling the global setting itself on or off. We apologize for the confusion and that the initial review of the entry did not catch this discrepancy. We would also like to thank those users in the comments that have brought up this question/issue. Current Mood: chipper | | Monday, February 25th, 2008 | 9:00 pm
[theljstaff]
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Maintenance Complete!
We've finished our maintenance on the automatic payment system! Automatic payments are available again for enrollments and updates. If you have any questions about your automatic payments, please contact the Billing area of Support. A huge thank you to everyone for your patience while we updated the system! Current Mood: accomplished | | Thursday, February 14th, 2008 | 10:51 am
[theljstaff]
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Scheduled Maintenance Alert
We are performing scheduled maintenance to our automatic payment system beginning today: Thursday, February 14, 2008. Due to the nature of this maintenance, sign ups and updates to the automatic payment system have been temporarily disabled. You can continue to renew or add paid accounts using Manual Payments. If your scheduled payment date occurs during this time, your paid time or add-on time will not expire, and your payment will be processed after the maintenance is complete. If you need to turn off automatic payments during this period, please contact the Billing area of Support for assistance. We don't anticipate this maintenance to last longer than a few days; however, we will alert you as soon as it's completed via another post to ![[info]](http://l-stat.livejournal.com/img/community.gif) paidmembers . We apologize for any inconvenience this may cause. Current Mood: working | | Wednesday, December 12th, 2007 | 8:01 pm
[theljstaff]
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Expanding collapsed comment threads
Hi guys! We have a new experimental feature that is something a lot of people have been asking for: collapsed comment thread expansion! This feature is in testing stages, which means that it's still in active development. It was created by our friends over at LJ in Moscow, and we'd love your feedback on it. Here's what you should know: - It's currently only available on entry pages using the Expressive, Expressive Winter, or Mixit S2 layouts. We do plan to expand it to other layouts (and the unstyled, site schemed entry page) once the kinks have been worked out. We also plan to make it available for use in custom layouts.
- Paid users can use the feature on any journal using one of these layouts. Additionally, a user of any account level can use the feature on a Paid journal using one of these layouts. So it works if either the viewer or the journal being viewed is a Paid account.
- To expand a thread, click the link labeled "Expand" next to comments in collapsed threads. This will expand that comment and all comments under it in the thread so that you can read these comments without going to a separate page.
- There is a known issue that causes the "Expand" links to not work when viewing a journal with the ?style=mine argument (it will show the loading wheel forever and not expand anything). We hope to have this fixed by next week.
Again, we'd love your feedback on this feature. Let us know if you run into bugs and if you have any suggestions for how it should work. Thanks! :) Current Mood: chipper | | Wednesday, November 7th, 2007 | 5:17 pm
[theljstaff]
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Comment Editing for Paid Members
Make As Many Mistakes As You Want: Comment Editing is Here!
You asked, so we made it happen. Paid Members now have the ability to edit comments! Just click on the "edit" button in your comment to make changes. Of course, to be fair to others, only comments that have not yet been replied to may be edited.
Check out news for a full list of changes. Current Mood: happy | | Thursday, October 11th, 2007 | 4:25 pm
[theljstaff]
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New Goodies for October
Happy Halloween! Free V-GiftOur exclusive treat to Paid Members is a a $1 coupon to use on a V-Gift for a friend. Just choose your V-Gift in the gift shop and add it to your order. Then look in the dropdown under "Have a Gift Certificate?" section at the bottom of the page. Select your $1 coupon and click the "Use" button next to it. Click "Check out" to send your free V-Gift. Filter Your Journal by Security LevelYou'll be excited to hear that we've implemented a much-requested new feature for our Paid Account holders. You can now filter your journal by security level, which means you can easily see all entries that you posted public, friends only, private, or even to a custom friends group. All you need to use is this URL: http://frank.livejournal.com/security/ levelReplace frank with your own journal and replace level with: public, friends, private, or group: groupname. This new feature is available for use by Paid Members on any journal, or by any user on a Paid Member's account. Thanks to ciaran_h for all his hard work on the security level filters! | | Tuesday, July 31st, 2007 | 11:39 am
[ljkrissy]
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Extension for Power Outage
LiveJournal was unavailable between approximately 2pm and 9pm PDT on Tuesday, July 24, 2007. We want to apologize for any inconvenience or frustration this caused. Please visit the news post for full details. The outage was beyond our control. However, we value the support of our Paid members and want to compensate you for the window of time where the site was not accessible. Anyone who was an active Paid member as of any time Tuesday, July 24, 2007 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on August 6th. The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml | | Tuesday, June 19th, 2007 | 3:30 pm
[ljkrissy]
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| | Monday, May 21st, 2007 | 12:23 pm
[ljkrissy]
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| | Wednesday, March 7th, 2007 | 2:11 pm
[henrylyne]
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Changing Privacy on Posts en Masse
Ever since I started working for LJ it seems that paid users have been asking for the ability to change the privacy of old posts en masse. Well, the brand new Edit Journal Privacy page allows Paid users to do just that. You can change a bunch of posts from one basic privacy level to another.
Here's how it works:
- Choose a Timeframe. You can select all posts or a range of posts between two specific dates.
- Choose the privacy level to change posts from, and the new privacy level they should become.
- Click "Update Entries" and you will get a page showing how many posts match your criteria.
- Once you've confirmed your settings, you click "Yes, Update these Posts". Your password might be required.
- We'll send you an email when your entries have been updated. The final step doesn't tell you when the changes are complete, because it may take several seconds, or occasionally even longer.
Things to note:
-- Right now this tool only supports switching from and to the basic privacy levels (public, friends only or private). Any changes you make will not apply to posts that are set to a custom friends group (the tool will just skip over those posts).
-- There is no "undo" button for these actions. If you change the privacy level on one or more of your posts by mistake, you'll have to go back in and change them to their desired privacy level.
-- We have two simple security measures in place:
- Passwords are required when making posts more public. If someone gained access to your computer or hijacked your login session, they would only be able to use this tool if they also had your password. Make sure you keep your passwords secure and hard to crack.
- Email notifications are sent each time this tool is used. This means you will always know if someone, you or someone else, used this tool to make changes to posts, and roughly what those changes were.
Hope you like it! | | Friday, January 26th, 2007 | 5:34 pm
[burr86]
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beta testing: toll-free voice posting
Earlier today we'd found that our voice post phone numbers weren't accepting calls. We're working with our provider to get the problem fixed as soon as we can. In the meantime, hachi rushed to finish setting up a different method of voice posting. We've managed to get a toll-free number for voice posts! We've been working on this for a while, so while we weren't expecting to have this ready for today, we figured that we might as well try. In particular, it hasn't been stressed under load -- there may be some bumps along the way. So with that in mind, please feel free to set up voice posting if you haven't done so already, and then call 1-888-840-6189 to make a voice post from anywhere in the continental United States. :) (Unfortunately, if you aren't in the US, you won't be able to use this number. We're still looking for a good international provider -- if you have one you'd like to suggest, please let us know!) EDIT: This is now our primary voiceposting number -- the existing numbers have proven to be incredibly unreliable, so we're migrating to just this number. Update your contacts lists! EDIT EDIT: We'll be working on getting alternate numbers, for all of you who've commented saying that this one doesn't work for you (for whatever reason). Keep an eye on news :) | | Monday, November 13th, 2006 | 5:06 pm
[kimmi8]
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Paid Members Reimbursement
As many of you know, we suffered an outage last week. We lost a second power circuit after the planned outage of another. Though our systems are redundant, losing such a large number at once was more than what the systems could handle. There were also a number of fallout issues discovered after the outage that attributed to some parts of the site being slow and/or unusable. In light of this, we wanted to compensate our Paid users for the downtime. This offer applies only to active paid accounts during the outage window from Friday (11.03.06 at 12:01am GMT) through Monday (11.06.06 ending 11:59pm GMT).
Follow the link below to receive 7 days of additional paid time:
http://www.livejournal.com/pay/claim.bml
This extension claim expires in a week on Monday, 11.20.06 (at 11:59pm GMT). If you have problems, or if you think you should be eligible but aren't, open an account request with Support. Permanent accounts, your permanent account has been extended to infinity + 1 week. ;) We apologize for the inconvenience, and thank you for your patience this past week. Update: Sorry, this offer has expired. | | Wednesday, October 11th, 2006 | 1:52 pm
[bradfitz]
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TXTLJ (89855) to SMS LJ
paid ljers, 2day u can use TXTLJ 2 use LJ over SMS. post, read, friend, etc. all 160 chars of fun @ livejournal.com/sms (but no tmobile or intl yet.. l8r)
There was a registration bug that affected some people. It's now fixed. If your "YES" message is doing nothing, wipe your phone number, save it (as empty), and restart. | | Tuesday, September 5th, 2006 | 3:02 pm
[ljkrissy]
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LiveJournal's new notifications system
Today we launched LiveJournal's new notifications system to Paid members. The notifications system will soon be launching to all LJ users, but we wanted to give Paid account holders a chance to use it early. (Permanent account holders already have been using it in a sneak preview, so you can hit them up for pointers!) With the new system, you can set up notifications for all types of things including when someone adds you as a friend. Go to the Manage Settings page to set your preferences. Also look for the  icon in profile pages and journals to track updates and changes. Just check in to your Message Center to keep up to date on the LJ activity that's most important to you. Paid and Permanent account holders have the most subscriptions available and also have the extra options to get notified when a user uploads a new userpic and when users add new comments to individual comment threads. We'll also be expanding the types of subscriptions that are available only to Paid users over the coming months. Visit the FAQ to find out the different limits and options for each account level. Please feel free to spread the word to other Paid account holders you know. The engineers are still working out bugs in this complex system, but if you find something you think we should know about please leave your feedback on this post in lj_releases. | | Thursday, August 3rd, 2006 | 3:38 pm
[ljkrissy]
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Userpic selector
We’ve just added a fun new feature for Paid and Permanent account holders: the userpic selector! To try it out, just hit the new “Browse” button next to your userpic dropdown on the Update Journal, Edit Entry and “Quick Reply” comment forms. You can scroll through thumbnail previews of your userpics as well as search for them by keywords. This feature is an excellent tool for those of you who have a ton of userpics. UPDATE: Some people have mentioned that they can't get the userpic selector to work when they're commenting on posts in communities. Please try reloading the page (SHIFT+Refresh, or clear your cache) to get the updated files, and try again. Current Mood: excited | | Friday, April 14th, 2006 | 9:21 am
[ryanfitz]
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