Originally published at bankrupt artist v.3. You can comment here or there. 
I love getting comments on 3 year old posts, especially when the person leaving the comments can’t be bothered to read the post before bitching and moaning, blaming the customer.
They tried to blame us when they dropped that server so hard that it not only bent the steel frame so we couldn’t rack it, but also completely unseated cards and damaged the shipping box markedly on two separate corners. There were footprints on the box, and a hole about two inches square all the way through the double carton. This was obviously our fault.
That’s a whole other story, and I was only mocking their useless web form for tracking your packages. I posted about one of the multitude of reasons I try to avoid Purolator; this one was about the uselessness of their system in accessing shipping information from a Linux system running Firefox. This sort of thing was something of a problem, as we had very few Windows PCs to access in the office, and most of those had been “upgraded” to completely remove the IE functionality from the systems. What can I say, we were an office of jerks and we did that because we could.
Looking at the reverse lookup on the full IP address that the commenter was coming in from, it appears that he works for Purolator, either directly or as an employee of CGI. CGI provides a number of services for Purolator, so that wouldn’t be a huge surprise.
http://outbound.purolator.com
Someone is working for Purolator at the least, and maybe for CGI, in the call centre perhaps? They had nothing better to do, it would seem, than search Google for purolator complaints. It is a bit surprising that this post of mine from three years ago still pops right up on the front page.
Search Engine: google.ca
Search Words: purolator complaints
I think that I’ll have to contact Purolator about how their employees spend their time online; I am assuming of course that the first commenter today used his real, personal gmail address when he posted.
It brings to mind the winner who commented on my blog in her capacity as an employee of Budget.
Edit: I received a conciliatory email response from the commenter, so I won’t likely bug Purolator customer service about it…
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