...that the last customer of the night was still in the store 15 minutes after closing, spent a whole 34 cents and reeked of urine. It's special encounters like that, that make it all worthwhile.

So, this dude comes in, and wants help copying his home-made porn.  Hardcore shit.  What the hell should I have done? 

Just curious--has anyone had their hours changed (e.g. reduced) because of the recent change in center operating hours?

"I'm sorry, sir, but I cannot help you while you have that haircut."

So... I work for two locations, the main one is a spoke (it's actually a hub, but that's another story).  The compact car where I also regularly cover has this lady manager whose making my life hell. I'm a pretty tough dude (played tight end in HS), but I also happen to like guys.  One day my Boyfriend came in to work, and my manager found out that I'm gay.  She's started calling me things like "kitten" and "sweety" and "dear".  I ain't no Kitten and I ain't her dear.  She's also started riding my ass about everything, and when she's "correcting" me (she's wrong half the time), she lays on the "sweetey" and "dear".  There have been days that I've wanted to hall off and deck her.  It's gotten so bad that I've considered calling in to work sick just cause it gets up under my skin. 
She'll say things in front of customers like "kitten, go be a dear and get me a ream of LZ80 from the back.  That's a sweety."  It's humiliating. 
My boyfriend says ignore it, but I'm thinking of going to the HR lady.  Not sure how much that would do though, we had a trainer who told me to my face (on company time) that her life's mission was to "save the gays".  I told the HR lady, and jack all happened.  Did I mention I'm leaving before the end of the month to go to Law School? 
It's really been eating at me.

I have a customer who uses our design station to recreate or adjust documents, sometimes he will come in with them already done. but usually he will print them himself. but recently he has been in a rush so he has asked us to print them. one file caught me off guard the most. i was a used car dealer license that has all the layers intact so i can see what he added to make this form fraudulent. i asked my manger if there was a rule about us printing it. i was told that all we do is print it, its not our problem. Its not a one time thing though. he keeps coming in with registration forms. So i think he's running a dealership that is selling lemons. being on the receiving end of one of these fraud dealer ships myself hasn't helped my perspective either. Any one know if i can do anything?

If you go to F-Off Print Online for letterhead and compare it to VistaPrint, you'll see that the products are identical yet F-Off is charging $30 more ($50 more than sale price) per 250.

I'll tell you how it is going to work. Our customers are stupid and F-Off is counting on that.

Can someone clearly explain to me the definition of Declared Value? I've been telling customers that it's not insurance, and that it's repair or replacement of said item. I don't feel like I'm explaining it correctly, and customers don't seem to like to hear that, just because they place a $600 value on an item, that doesn't mean that if it gets lost, they get $600 straight out. And they are pretty disappointed to hear that.

I was wondering if anyone was still rocking the fedex employee discount with at&t...even after not being employed by FEK any more. Anyone have issues when trying to upgrade or add accounts?

http://finance.yahoo.com/news/OfficeMax-signs-multiyear-apf-91285229.html?x=0&.v=1

Here we go again......You would think Fedex would want customers to stay out of Officemax

I was wrong

With 3 other centers and one compact car sharing jobs with us, our share is always 0%. At least with other centers sending us stuff, we get a small piece of the pie.

Some stuff I understand, like banners. But there's also "we're out of supplies, the equipment is down, blah, blah, blah."

So the job uses *our* labor, *our* supplies, not to mention the time involved figuring out and fixing the job and calling the originating centers because the files are screwed up during pre-flight.

Oh, and they need it this afternoon, delivered.

For this we get nothing?

Or is there a magic corporate metric that adjusts for this?

There's some buzz that a couple of SCMs and a district chief got the axe the last couple of days, somewhere around Milwaukee.

Just a rumor, but...

How does everyone feel about the new store hours update? There are now only 3 different categories for hours. standard, extended, and 24hr. our store it only adds 30min to the day during the week and takes an hour away on saturday.

anyone else getting asked if we sell gift cards because of that new snap frame about the reward zone points with the large image of gift cards in the center if it. why do they think that our customer read?

I used to think that the Dallassholes were a bunch of self-important, humorless, arrogant, and incompetent pricks. I have to reconsider.

I think at least one person there is One Of Us. In spirit, at least.

Take a look at the Till Verification Log. More specifically, the sample entry pre-printed at the top.

The date listed? April 20.

"4/20"

Expect a change in that form in short order...

...the next time you're asked to sign the arbitration agreement.

It looks like they are delaying merit increases until at least March 2010. What do you bet that they did before Fedex bought us and just keep delaying it until the normal PA time for FY10 happens and just give us one raise normal raise and not make any compensation for missing a year, cost of living etc. The talking point handout just reeks of corporate talk. This job just keeps pushing and pushing. I went through this back in the Dark Ages when Kusin was here. Expect the turn over to skyrocket.

I'm surprised that no one else has mentioned the credit card processing problems today. We were unable to take credit card payments for about five hours today. That was special. We found the imprint maker but no slips so we couldn't even process them manually. Luckily we were kind of slow today and the customers were cool about it.

Is anyone else liking the fact that when OTP crashes (or whatever the case may be that makes you have to load it back up on your computers) that it takes FOREVER to load? My store had a short power outage last night...and while everything else in the store came back to life just fine, I found that all of a sudden, customers wanted to buy things or pick up orders, so I would go to a computer and see that OTP was reloading and was taking its sweet time. AAAAAHHHHHHHH!

And another thing....don't you just love the uneven and unfair ratio of customers to employees when we are short staffed??? It seems like the customer number doubles tremendously.