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fbspreesgalore's Journal
Created on 2007-05-11 08:38:25 (#12919931), last updated 2009-07-27
14,069 comments received
Basic Account [Gift]
362 Journal Entries, 0 Tags, 1 Memory, 0 Virtual Gifts, 1 Userpic
| Name: | Spreesgalore Feedback Pages |
|---|---|
| Location: | Singapore |
| Website: | Spreesgalore.livejournal.com |
| Membership: | Closed |
| Posting Access: | Select Members, Moderated |
Format for Feedback
SUBJECT: POSITIVE/NEGATIVE/NEUTRAL
Spree Name:
Spree URL:
Rating:
Comments:
Note: All feedbacks which are not in this format are liable to be deleted.
***
Clarifications on Ratings:
POSITIVE
- Regular updates
- Item Distribution done promptly
- Spree Organiser replies emails promptly
NEGATIVE
- No updates
- Item Distribution & Refunds not done
- Spree Organiser does not reply emails at all
- Lost Registered Mail/No Registered Article Number
- Extremely High Shipping Fees (More than SGD7 per unit) Without Printscreen
- Not Declaring Discounts
- Is rude for no reason
NEUTRAL
- Less than Two Email Updates in Total
- Item Distribtion and Refunds take more than Two weeks
- Lost Normal Mail (Spree-er must have proof that the Spree Organizer did not mail out your Items)
- Is rude for no reason
- Does not reply emails for help in the case of any Spree-ing Discrepancies e.g. Lost Mail.
* Spree Organizers - Do try to be helpful and responsive at all times. If Spree-ers face problems who else can they turn to for help but you? The mods cannot be investigating every single Lost Mail or Wrong Item Ordered issue in Spreesgalore. The onus is on you to troubleshoot and do something to solve the issue.
* Do note that Spree Organizers are not liable for items damaged in transit. Blame your postman for that.
* Also note that some sprees such as PGMall or BigiBAG are notoriously slow. If you join, be prepared to wait and don't complain for nothing lah.
* Spree Organisers are not liable for mistakes such as the merchant shipping out the wrong size or colour of item. Spree-ers can either ask the Spree Organisers to dispose their items or accept the faulty items. No refunds are to be claimed as it is the merchant's fault, not the Spree Organiser.
- If the item is disposed, the Spree Organiser should abosrb the shipping costs of the item out of goodwill.
- If the item is accepted, the Spree Organiser can go ahead and collect the shipping costs for the item.
Please use your discretion while leaving feedbacks for your Spree Organisers, many of them spend alot of time and effort ordering, replying queries and for distribution. Leaving a Positive Feedback is a nice way to say "Thanks!"
***
How Feedback Counts
Spree Organisers who have more than 5% of Negative Feedback out of Total Feedback Count will be Banned.
2 Neutral Feedback = 1 Negative Feedback
Example:
Total Feedback Count, 100+/5-/0N (4.7% Negative - Not Banned)
Total Feedback Count, 100+/6-/0N (5.6% Negative - Banned)
Do note that other issues other than your Feedback Count such as Proof of Profiteering or not sending out items for an entire spree will also get you banned immediately.
SUBJECT: POSITIVE/NEGATIVE/NEUTRAL
Spree Name:
Spree URL:
Rating:
Comments:
Note: All feedbacks which are not in this format are liable to be deleted.
***
Clarifications on Ratings:
POSITIVE
- Regular updates
- Item Distribution done promptly
- Spree Organiser replies emails promptly
NEGATIVE
- No updates
- Item Distribution & Refunds not done
- Spree Organiser does not reply emails at all
- Lost Registered Mail/No Registered Article Number
- Extremely High Shipping Fees (More than SGD7 per unit) Without Printscreen
- Not Declaring Discounts
- Is rude for no reason
NEUTRAL
- Less than Two Email Updates in Total
- Item Distribtion and Refunds take more than Two weeks
- Lost Normal Mail (Spree-er must have proof that the Spree Organizer did not mail out your Items)
- Is rude for no reason
- Does not reply emails for help in the case of any Spree-ing Discrepancies e.g. Lost Mail.
* Spree Organizers - Do try to be helpful and responsive at all times. If Spree-ers face problems who else can they turn to for help but you? The mods cannot be investigating every single Lost Mail or Wrong Item Ordered issue in Spreesgalore. The onus is on you to troubleshoot and do something to solve the issue.
* Do note that Spree Organizers are not liable for items damaged in transit. Blame your postman for that.
* Also note that some sprees such as PGMall or BigiBAG are notoriously slow. If you join, be prepared to wait and don't complain for nothing lah.
* Spree Organisers are not liable for mistakes such as the merchant shipping out the wrong size or colour of item. Spree-ers can either ask the Spree Organisers to dispose their items or accept the faulty items. No refunds are to be claimed as it is the merchant's fault, not the Spree Organiser.
- If the item is disposed, the Spree Organiser should abosrb the shipping costs of the item out of goodwill.
- If the item is accepted, the Spree Organiser can go ahead and collect the shipping costs for the item.
Please use your discretion while leaving feedbacks for your Spree Organisers, many of them spend alot of time and effort ordering, replying queries and for distribution. Leaving a Positive Feedback is a nice way to say "Thanks!"
***
How Feedback Counts
Spree Organisers who have more than 5% of Negative Feedback out of Total Feedback Count will be Banned.
2 Neutral Feedback = 1 Negative Feedback
Example:
Total Feedback Count, 100+/5-/0N (4.7% Negative - Not Banned)
Total Feedback Count, 100+/6-/0N (5.6% Negative - Banned)
Do note that other issues other than your Feedback Count such as Proof of Profiteering or not sending out items for an entire spree will also get you banned immediately.
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