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Below are the 20 most recent journal entries recorded in
Evil Customers' LiveJournal:
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| Saturday, November 7th, 2009 | 10:31 pm [whatsnottaken]
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| | Sunday, August 2nd, 2009 | 10:53 pm [jarethcorvin1]
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| | Thursday, June 25th, 2009 | 11:39 am [_tainted_lips]
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What am I sopposed to do?
The other day a lady calls into work sayin she bought a container of cottage cheese, and shes like I think it was expired, and I called the company about it and all they said was to call the store I had gotten it at. And shes like what am I sopposed to do. At this point Im like, uh I'll let you talk to the other lady in the office, because obviously she had no common sence. What she told her was that she thinks it was expired (last year expired), but she decided to eat half of it. And she wanted to know if we wanted to take the container back, for a refund.(They went and checked the shelves and none were expired) I didnt get to hear what the manager had said to her, all I saw was him shakin his head as he hung up the phone. Obviously if you happend to get a container of something thats expired, dont go and eat any of it, and then call the place you bought it at and act completly stupid. Common sence, toss it out, or call the store. Dont eat it! Current Mood: blah | 12:44 pm [pikapika217]
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Would you like fries with that tirade?
Ok, a story from yesterday afternoon. This one involves me and my Shift Manager whom I'll have Biron. I was working drive-thru at my job, Hardees, when a woman came by like any other. she had ordered a single burger, but at the window she added another 2 burgers, so we had to park her. I told her this and to find a space up front, even pointing toward s the parking lot, and she seems fine with this, so I take the next car's order. It's not until I'm cashing the next car out that I noticed she just pulled ahead instead of parking which is now a bit of a problem as the other car has to maneuver his way out (he just got fries so he was in & out quickly). Anyway, her order is finished and Byron, who just came in from his smoke break decided to take out her order as I clean the drive thru area. This is where ( the craziness happens... ) Current Music: Money Honey - Lady Gaga | | Tuesday, June 23rd, 2009 | 8:58 am [pikapika217]
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I show you personable skills!
Ok, so I work at Hardee's and have since march. I'm a cashier and I usually get drive thru because while hellish people usually know what they want and everything tends to go smoother. ( at least, usually ) | | Tuesday, May 12th, 2009 | 1:39 am [sweetspell24]
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winner winner chicken dinner
so im at work today and we get this little "dead time", where there are no orders for a few minutes in either dining room or drive-thru. so this guy comes running to the window flagging a 100 bill, saying he wanted us to give him change. the girl at the window tells him "i cant do that at the drivethru, you'd have to come inside and talk to my manager. he bitches and whines hes gonna miss his bus as he rushes to get inside. now i didnt hear exactly what he had asked for but we dont serve walk-ups for safety, so i knew he was coming in. he comes up and says he needs to change his bill. i tell the employee that we cant just give him change, he needs to be a customer to do that...its a rule, for many reasons (they could try to rush us into giving the wrong change and they rush out not having to worry about waiting for food, they could give us a fake bill and again try to rush us into not checking, they could ask for change and then once the drop box is opened ask for everything ive got...and not to forget the obvious that we are sapposed to do cash drops at least every few hours, leaving only around 150 in the drawer for change for PAYING customers, and if one of them had a 100 bill and needed change when they went to PAY for food, we would barely have enough)..........so the employee relays my message, as i was too far away for the customer to hear me well, and this conversation ensues: ( warning:bad words ahead )i need to get outta this city...too many douchebags | | Saturday, April 18th, 2009 | 9:43 pm [sweetspell24]
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so we have the new salads here at the hell known as taco bell....some kid orders one steak and gets beef by accident.its a little confusing, the new abbreviations that they throw at us....anyways the cashier tells him he can keep the messup and get a steak one as well. a while later he comes up with one of the empty shells, completely scraped free from the salad, with one side piece missing....i go to the counter to see what is the issue with the shell and he looks at me and tries to hand me the shell..."can you pour some nacho cheese on this for me?"....wtf? sure, let me take your half-eaten empty salad shell back over the counter and put nacho cheese on it for you....no.......so i tell him it costs 53 cents for nacho cheese....he rolls his eyes and says nevermind who does that?! its not like he asked for some nacho cheese to put on it...he tried to hand the thing to me like "take this and pour the nacho cheese onto it so that i may eat it, but i dont want to pay the 53 cents and i dont want to do it myself"... but i had a stressful day, so this made me giggle a little...at the oddness of it | | Thursday, April 16th, 2009 | 7:04 pm [mottled_kitten]
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| | Tuesday, March 31st, 2009 | 11:50 pm [nomad9158]
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MY GOODNESS EVER HERE OF COMING INSIDE
I can't believe this happened today in drive thru. This guy should of come inside. This guy at taco bell, in the drive thru ordered 20 soft tacos 28 hard tacos 8 chicken soft tacos 10 mexi melts 5 spicy chicken burritos also other burritos i have forgotten 5 cinnamon twist 8 apple empanadas 8 sides of sour scream 8 sides of guacamole 10 sides of sour cream 1 mexican pizza a total of some what over $160 dollars. We had to park him, and my manager told him next time come inside. The customer behind him, had only two items and a drink, she was very patient and kind. I gave her her drink for free. Current Mood: tired | | Saturday, March 28th, 2009 | 12:18 am [nomad9158]
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TREE STOLDEN FROM TACO BELL
At taco bell around 3-5 it's mayhem with kids from the junior high and high school. today we had a group of kids that were out of control. They spit sauce through straws, onto the walls. sat in the high chairs, and there friends would pushed them. Then they couldn't control their voice levels. we asked several times for them to calm down. We had to have our manager to tell them to leave. They left all right, with one of our trees. It's tall, skinny, few branches, no leafs. When I went to my second job at KFC next door, I heard that they got kicked out of there to, and they had the tree there to. | | Thursday, March 26th, 2009 | 3:56 pm [nomad9158]
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RECIEPTS
At Taco bell we have a policy about wrong orders, or food missing. You need to have your receipt, for us to take action. If you don't have it, there's nothing we can do. A lot of customers use an excuse that they never got an receipt, which is not true. We always give them out, from the front counter, and Drive thru. I hate when they tell me, "I don't have the receipt, but I can tell you what the order was." It's not going to help. I don't know if any one has ever gotten this, but have you ever gotten someone who comes with there reciept, the amount is over twenty dollars, and they want everything replaced, even though, only a few things were missng. Got that a few days ago, he said he called, but we had no record. When I told him he have to come back on Wednesday, to speak to my general mangier, He said that he wasn't from las vegas, that he was leaving the next day for california. The maniger in charge, said only three things could be give free. Lucky he took the offer. | | Wednesday, March 11th, 2009 | 1:50 pm [nomad9158]
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YOUR PAYING FOR THE CUP
I work for Taco Bell. We use to give out free cups of water. But now we charge .27, do to mostly teens, getting soda, and not water. We also got a smaller cup then the 16ounce for it. People are so grouchy about it. I take there order, then they say, they want a cup of water. when I give them there total, there like, why did my price go up. When I tell them it's cause the water, They have a fit. tell me forget it, there not paying more for water. Last week a guy got mad at me and told me it was illegal for us to charge for water. I told him that this was through the corporation, not the store it self. I gave him a number to call, to tell the corporation. Not five days later the guy returns, but luckily I was on break. My boss handold it. He told her he needed another number, that the one I had gave him, doesn't handle that kind of complaints. He told my boss that it was illegal for us to charge for water. She told him he is not paying for the water, but for the cup. He didn't care about that. She let him know that we had to start charging, cause people would get soda instead of water. He told her it was her own fault for that, for putting the fountain machine out to the public. then he left. I had one woman in drive thru have a fit about it, saying the cup is to small, that she wanted a bigger cup of water. I told her I would give her a medium, but have to charge her 1.62 for the cup. I made her water and she complained it was to much ice. After I remade it and handed it to her. She only paid half the bill, and sped off. It's not a big deal for a cup of .27 water, your paying less then any other drink, and also less then a bottle of water, its the cheapest thing on the menu. | | Friday, July 25th, 2008 | 3:38 pm [thefaintwalk]
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A place to vent
Evil customers beware! Tip stiffers be on the lookout! You are about to be pointed out on-line! I have worked in the grocery business for publix for 6 years and then for Wal-mart in retail for 3 now and let me tell you I have been through some nasty people here and there! Week after week of people returning milk with a drop left in it calling it sour and wanting another one, people upset at you for something someone else did to them, etc. Anyways, I created a place where you all can vent about your issues: www.tipstiffers.com. Your stories will be rated and shared just like this community and in addition delivery drivers can post houses on a map that don't tip. K now I shall share a few good evil customers for you of my own: The Rain Check Lady- Publix- Would come in EVERY SINGLE WEDNESDAY NIGHT before the new ad comes out and request like 30 rainchecks. Now this isn't as bad as it would seem if she didn't come right at CLOSING when you need to go to the back to count down your tray and go home. The Bike Dwellers- (had happened twice to me) Wal-mart- Look at every bike we have.... associate must take down like 10 or so bikes until they decide they all suck. They then go to the manager and stare at the bike for twenty minutes and find some minor flaw and want it half off! Manager will go and get another bike off the rack of the same kind and the customer finds something wrong with that one too. In the end the manager takes off the maximum 10% he is allowed to. They think they are in barter world. | | Monday, June 30th, 2008 | 11:26 pm [mottled_kitten]
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New here.
Hello! I work in a Kroger (grocery store), the deli to be specific... and I've been working in customer service ever since I've been legally able to work. I'm working on a serious blog about what both the customers and employees can do to make things easier for everybody (but mostly what the customers need to do, haha), and I thought that having a place where I can let off some steam so that I don't come off like a complete bitch would be helpful now and then. Anyway, if you're interested, the blog will be located here. To open things up, I'm really interested in hearing some things that really bother you guys, as customer service workers--things that you think customers could avoid doing to make your day easier. I'm aware that it's not always the customer's fault--but we can get to that later. I'd really like to see if y'all have the same problems I do! Following will be my little list of "things not to do at a grocery store"... comments are loved. <3 Current Mood: cheerful | | Friday, May 23rd, 2008 | 5:26 pm [jesterneko]
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omg crazy lady recap: i work at a coffee shop. people often come in with tempers on the edge because they haven't had their caffeine. obviously, this lady was over the edge. we have a very small parking lot, so when it's really busy, people sometimes park in one of the entrances next to the curb(there's still room for another car to get in, but yeah, you're not supposed to park there).i'm at the register, ringing things up, and i notice this lady. she just looks so...anxious, i guess, and antsy. kept looking around. a couple minutes later, she's at the pickup bar waiting for her drink, and she starts bitching. "who's parked over there?" she demands to the world, pointing at an old white car parked next to the curb. "people are having a lot of trouble getting in and out. someone should call the cops on that car, i mean really, that's just stupid, you can't park there, it's not a parking spot!" she gets annoying, and when people park there, we make a habit of nicely asking them to park elsewhere. so the barista at the bar asked the whole store, "who's car is that parked there?" this girl pipes up...must be 17, tops, and obviously inherited her parents' old car. "it's my car," and Insane Lady yells, "ARE YOU SERIOUS!? are you serious. that is NOT a parking spot! people are having A LOT OF TROUBLE getting IN AND OUT! I'M GOING TO CALL THE COPS ON YOU!" every so often, the girl interjects, "i'm sorry you're so angry," but before she could explain herself, Insane Lady would just continue, and one time she said, "i'm sorry you're so STUPID!" the girl grabbed her drinks and almost ran out, and Insane Lady just huffed and crossed her arms like it was the end of the world. i followed the girl to her car, apologized 50 billion times, assured her that the cops wouldn't be called, and she said she knew she shouldn't park there and never would again and thanked me for coming and saying something to her. i hope i began to repair the humiliation she received being yelled at in front of 50 customers >.> Current Mood: shocked | | Monday, April 28th, 2008 | 2:11 am [isabella_darko]
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| | Saturday, April 19th, 2008 | 1:35 pm [jarethcorvin1]
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haven't posted here in eons. been working at a carbon copy drug store for about a year. thought i'd share some gripes. ( Read more... ) | | Sunday, April 13th, 2008 | 10:17 am [empyrealdream]
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I haven't posted to this community in a while, mostly because I changed jobs. Here's the story: I was in the Army, got hurt and got out for it, went to work for the UPS Store, then Staples when the husband and I moved, quit there to finish school to be an EMT, and instead ended up working for a company called Chenega Corporation doing security for a military installation (mostly because EMTs get $9 and hour...and at Chenega I make twice that). Leaving retail does not mean the idiocy does not follow. Apparently, all those morons we hate have to have some kind of transportation. For whatever reason, they gravitate to the post. | | Monday, March 31st, 2008 | 10:00 pm [queennegativity]
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It has been brought to my attention...
Hi, I am the "moderator" of this community. I use that term very loosely because I basically created this group and then left it to flourish on it's own. I apologize for being absent for at least a couple of years. Life is crazy and I kind of forgot about LiveJournal. However, I was reading some of the recent entries in this group and was saddened to see people being bullied just for sharing a story. I hate to have to tell a group of adults to play nice, but it seems that this is the case. I won't go as far as to delete or block people from this group. I am trusting that we can all just learn to play nice with each other. However, if I feel that the taunting and negative comments to each other continue, I will start weeding out those who refuse to abide by this. So, let's go back to ranting about the customers and not each other. :) Thank you! Current Mood: optimisticCurrent Music: Pretty Girls Make Graves-The New Romance | | Friday, March 28th, 2008 | 10:46 am [urs_tokeep]
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Home Depot hi i stumbled across this website and i had a story to share
i have worked at home depot for almost 2 years now while going to college so its so infuriating when people act like i'm uneducated or stupid because i'm a cashier. ughhh... anyways i had this lady come in to buy 2 very expensive interior doors like 350 a piece. she wanted to put it on her home depot charge (i should add an order over 299 is ALWAYS no payments no interest for 6 months on the charge)
anywho she told me she did not want the no payments no intrest. i called the credit company and they told me it was an automatic promotion. she totally went ape shit! she started screaming and cursing at me telling me its lazy individuals like myself who were ruining her credit and i should be ashemed of myself. she started crying and telling me she couldn't pay her bill and was going to have to declare bankrupsy.
i was like ummmm........the no payments no intrest is a good thing. sorry your bad with money?
who does that??? in the end she put it on the charge but basically told me i was the scum of the earth and will think about me when shes broke living on the street.
i was like what the hell?? 1. dont buy interior doors if you dont need them 2. dont blame me because you are in debt 3. control yourself in public moral of the story some people are just totally freaking crazy. |
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