Ellen Million ([info]ellenmillion) wrote in [info]elfwood,
@ 2008-03-24 08:32:00
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Putting the 'moderate' back in 'moderator'
I have been a member of Elfwood since before there were moderators. I not only understood why moderators were added to the process, I wholeheartedly approved of the move. I still do.

I have supported Elfwood through some rough times and always remained loyal to the project, even when I didn't agree with what was done or how it was accomplished. That hasn't changed.

I was an original member of the ERB, back before we had any actual removal tools; our job was to catch copycats, verify the sources, and report them to Thomas to manually remove. I totally get why the ERB exists, and how it is separate from the moderator process. I approve of them so entirely I helped start the group.

But there is moderation and then there is ridiculous, nit-picky, over-zealous, power-tripping rules mongering.

Allow me to illustrate.



A week ago, I submitted a story. The bulk of this story occurs in a dream, as does all the active magic, but it's pretty clear that 'the curse' I mention is something outside of the dream. Indeed, after the dream sequence, I specifically mention '...a dream he'd had before his curse.' Do people in real life have curses? I thought it was pretty clearly a fantasy story. (This particular story is part of a modern-set series where the whole point is the lead trying to figure out his [magical] curse and break it... you can read the story here if you wish.)

As I was submitting my ticket, an error sprang up with an illustration in an older story. It was a few pixels too big for the new system. I resized it. Resubmitted. Fine.

Rejected! The story was non-fantasy, because everything magic occurred in the dream. What's more, my illustration was rejected because I didn't appropriately credit it. Ugh. Whatever. I didn't have time to figure out how to appropriately credit it – oh well if it goes off line. It is in my gallery, after all. We'll come back to this.

This piece was rejected by Elfwood when I originally submitted it several months ago. I added the word 'fantasy' to the description, because apparently, it wasn't obvious that this was a high fantasy epic illustration, despite the very non-historical, fantasy clothing, the broken fantasy sword, and the enchanted flowering forest and the impossible fantasy hair. No elf ears, sorry. (back up image, since the Elfwood version will be removed at the end of the month.)

It was accepted with the word 'fantasy' added. Fine. A hassle, and it left a bad taste in my mouth, but fine.

But no! Yesterday, the ERB sent me three emails, announcing that the work in my galleries and in my library would be removed by the end of the month unless I fixed the following grievous errors. The above piece? Was to be removed because it was non-genre.

This piece: http://www.elfwood.com/libr//m/i/million3/mushrooms.htm.html “has a broken
illustration and it needs to be reuploaded.” - this is the piece mentioned above. Also, the illustration is set to be removed from my gallery as well.


Some of the other gems?

http://www.elfwood.com/art//m/i/million/crystalgatherer74.jpg.html

(non-genre. Because crystals grow on trees all the time.)

http://www.elfwood.com/libr/m/i/million3/dancingintherain.htm.html

(Too much white space at the end of the document.)

http://www.elfwood.com/art//m/i/million/cuddly.jpeg.html

(They disapprove of the cropping and think there's too much white space to the left.)

http://www.elfwood.com/art//m/i/million/millionaurorabluegreen.jpg.html

(Go ahead, guess.)

It goes on like this for another 20 or so pieces.



Any one of these things is a simple irritation. An extra hassle I'm willing to put up with for the sheer nostalgia that Elfwood has for me. I like the people involved with Elfwood and I respect that it's Thomas' site and maybe he has certain rules in mind. Something was borderline, okay, fine.

But when I trot over to our fearless leader's own gallery and find work much more questionable than mine? When I get work pulled down because they don't agree with my cropping decisions? When the ERB is more interested in taking down questionable work than reading the descriptions or noting that there are crystals hanging out of a tree? I gotta wonder – is this what he had in mind? Is this level of pickiness going to do anything but turn away otherwise active, loyal members of Elfwood and make them feel unwelcome, hassled and alienated?

I, myself, have no wish to submit anything else to Elfwood under this kind of mindless finickiness. I am not, however, deleting my gallery or 'taking my toys and going home.' I'm making a request:

Could we please, please, please put the moderate back into the moderating process? Can we take a long look at the direction we're heading and reconsider? Elfwood used to be a place that was inclusive – if a piece could be considered favorably, it was. Now, it's become painfully exclusive – if a piece can be cut out for any tiny little reason, it is. This is horrendously off-putting to any user and really takes the joy out of a place that used to be friendly and accessible. I'm not saying that we should revert to anarchy or waive the rules just for ME (or anyone). But there is a huge difference between following rules and trying to find letter-of-the-law reasons to reject anything you can.

We had issues like this back when Zone 47 was the only place for any piece with modern elements (remember that?), and the problem was addressed and a neat solution devised. I hold out hope that the same can be achieved here, as well.

Cross-posted to the Elfwood forums and emailed to Thomas.

Please note that I have not once resorted to calling anyone a Nazi. Please use the same restraint in replies. Also note that most of those links will be gone by the end of the month, as I have very limited time to maintain my gallery and thought it would be more productive to spend that time writing this and working for change than fixing a lot of things that I really don't believe need fixing.


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[info]neongryphon
2008-03-24 05:54 pm UTC (link)
I’m a mod, and at the risk of getting flamed on, I agree! Too many rules, lack of moderation. I understand fully EW is a free site. But I can’t much say that overpowering users with strict upload rules really justifies itself. I think it’s a major cause for the dwindling popularity.

As a mod, I really feel perhaps our time would be better spent as the ERB, removing artwork that is ripped or inappropriate. Having two separate bodies really adds to the excessive rules, as each has their own policies, and they tend to get longer with time. It's the classic pincer movement.

(Reply to this)(Thread)

(no subject) - [info]hyenacub, 2008-03-26 08:28 pm UTC
(no subject) - [info]shimmer_critter, 2008-03-26 08:53 pm UTC
(no subject) - [info]hyenacub, 2008-03-26 09:00 pm UTC

[info]whitefantom
2008-03-24 06:23 pm UTC (link)
I couldn't possibly agree more, Ellen!

I've had a few things rejected that I thought were so plainly fantasy I couldn't understand how the mods missed it unless they were trying to. Oddly, my one and only Mod's Choice (given several years ago, probably before most of the current mods were part of the team) is for an image that would be rejected outright as "non-genre" if I submitted it now (you also offer it for sale in your store, Ellen. Just FYI ;-).

For years, many artists and authors on Elfwood have complained about the ridiculous rigidity of the moderator's interpretation of the rules, particularly the non-genre rule. It's long been said that unless you slap elf ears or fairy wings on everything, there's no guarantee anything you submit will be approved, regardless how latently obvious to any viewer it would be that the image in question is fantasy. This results in stifling artist creativity, locking Elfwood artists into a formulaic box that categorically refuses to let them do what artists (especially fantasy artists) do best--push boundaries, create things no one has ever seen, show the world a new way of seeing. I'm not saying there should be no rules at all about genre, but there should be some common sense exercised--the spirit of the law, not just its letter.

I wonder if someone from the ERB will dislike what I've written here enough to look up my gallery and take down everything that doesn't have pointy ears....

--Jennifer

(Reply to this)(Thread)

(no subject) - [info]kirio26, 2008-03-26 09:35 pm UTC

[info]whitefantom
2008-03-24 06:27 pm UTC (link)
Oh, and with regard to the fantasy elements of your story taking place in a dream--um, that's exactly wehat two beloved classics of the fantasy genre do: Alice in Wonderland and The Wizard of Oz. I don't think anyone--the mods included--would deny that those works are part of the fantasy genre (and in fact, they helped create the fantasy genre). Where's the difference?

--Jennifer

(Reply to this)(Thread)

(no subject) - [info]laterose, 2008-03-24 07:48 pm UTC
(no subject) - [info]aethyrkitten, 2008-03-24 08:07 pm UTC

[info]beccastareyes
2008-03-24 06:39 pm UTC (link)
Um, I hate to not respond to the content of this rant, but could you please put some of it behind a livejournal cut? I did read it once, and now it's taking up a bit of space on my friendslist.

(More thoughts later -- I haven't been using Elfwood much recently, so I don't have any direct experience on the matter.)

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(no subject) - [info]ellenmillion, 2008-03-24 06:41 pm UTC

[info]peura
2008-03-24 06:56 pm UTC (link)
They have opinions on image lay-out now? Wow. I knew you were supposed to crop the images to something appropriate, but I didn't think they'd try to decide exactly how.

I was thinking that I should refresh my gallery some day, but if I have to follow rules like that it would be easier for me to delete the whole thing.

I wonder what my castles would look like with elf ears.

(Reply to this)


[info]covariant_brine
2008-03-24 07:31 pm UTC (link)
I will simply add here that I haven't joined Elfwood for the simple reason that the rules seemed overwhelming and exorbitant.

I understand the need for guidelines.
When there are such a pile of them that they deter people from joining one's community, maybe one should re-think?

(Reply to this)


[info]laterose
2008-03-24 08:04 pm UTC (link)
It sounds like you got on someone's bad side. 'Cause really that's an insane number of complaints about fairly minor things. I agree wholeheartedly that moderators need to follow the spirit of the rules more then the letter of the law. I'm sure when they made a rule about cropping properly they were thinking about people who don't know how to use their scanner properly, and try to upload images of the whole scanner bed with a bit of paper taking up 20% of the upper corner, not artists making the purposeful decision to have some white space in the their artwork. White space can make a composition. People need to be less afraid of it. Some freedom is needed, not anarchy. I hope Elfwood manages to strike an appropriate balance.

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(no subject) - [info]jillbamfette, 2008-03-26 02:12 am UTC
(no subject) - [info]laterose, 2008-03-26 03:13 am UTC
(no subject) - [info]jillbamfette, 2008-03-26 04:47 pm UTC

[info]akeyla
2008-03-24 08:07 pm UTC (link)
I am happy that you worded this out nice and clearly, ellen.

I did take my toys and went home, over a year ago. Its a long time ago, but reasons were similar rejections/deletes like you got them.
I must point out, that what eventually really made me go was not the pointers but more the fact, that whiles tickets were queueing to no end, someone had the time to meticulously dig through my gallery and check every word and every image atleast twice. On submissions that had been there for years, on a huge gallery. To me it was a hunt for the error-bonuses (a "die-hard elfwood error fan searcher" one could call it) and no longer had something to do with quality that was underlined twice in the information email I got. It put me beyond words and killed my trust along with all the sentimental "home first gallery" feel. And I am very disappointed, that even now, years later, this is still being done.
Every place makes mistakes, and I must add here that there were quite a few mods back then who were really great. Reliable, honest, professional. And friendly.
I hope solutions may be found to prevent certain insanitys from going on, even being no longer a member I have to say it would be a shame if this went on. For the sake of what ELfwood once was, and maybe could be again. Maybe

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[info]rhiamon
2008-03-24 08:19 pm UTC (link)
I haven't updated my gallery there in a few years...not since this:

was rejected as 'non-genre' (and she has elf-ears - go figure).

(Reply to this)(Thread)

(no subject) - [info]penmage, 2008-03-25 01:35 am UTC
(no subject) - [info]rhiamon, 2008-03-25 04:33 pm UTC
(no subject) - [info]mesana, 2008-03-25 10:21 am UTC
(no subject) - [info]rhiamon, 2008-03-25 04:36 pm UTC
(no subject) - [info]whitefantom, 2008-03-25 05:42 pm UTC

[info]mercurialmind
2008-03-24 08:20 pm UTC (link)
A few months back I deleted over half of my Elfwood gallery (leaving only my mods choices and a few images I though they might have difficulty finding something to complain about), not because they came after me... but because they were going after several long standing members of Elfwood for no apparent reason aside from nitpicky rule mongering.

I remember Melissa Hitchcock's shock at finding several paintings in her gallery marked for removal for everything from non-genre to "translations needed for text in image"... the text in question was random runes she'd invented that meant absolutely nothing at all.

I applied to be a mod there, once. Even though I took the rules test *while reviewing the rules in a separate window* and practically responding word for word from them, I was turned down because I got most of the answers "incorrect."

I won't be uploading new work there until this mess is straightened out, even though I've been a member there longer than anywhere else. Every time I start to hope it's been straightened out, I find more evidence they they're still pulling this crap.

It's really, really odd when I browse all the submissions and see tons of poorly drawn anime crap but all of the really good professional artists I know are getting their work yanked for nitpicky reasons.

(Reply to this)(Thread)

(no subject) - [info]metasilk, 2008-03-26 02:57 am UTC
(no subject) - [info]hyenacub, 2008-03-26 08:34 pm UTC

[info]trueflight
2008-03-24 08:41 pm UTC (link)
I agree completely! I used to LOVE Elfwood, back when the moderation system was fresh and simple. Now I never bother to submit anything for fear of it being rejected.

(Reply to this)


[info]scellanis
2008-03-24 09:07 pm UTC (link)
Wow! They really have reached new levels of pickyness... I'm glad I stopped submitting months ago because everything I had was getting rejected before they got this picky. I don't think you will have much luck protesting though, I've tried before, it just makes them watch you even more closely and come up with even more silly reasons to reject everything you do.

I really better not submit anything new, they will probably take a new look at the 4 things I have left and reject the lot even though I only left the mods choices.

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[info]kharmii
2008-03-24 09:39 pm UTC (link)
WOW! I haven't participated much in the Elfwood community of late, but assumed that everything was going better since Thomas commercialized the site. This LJ site has been quiet for a long time. Now we find out that we are dealing with the same old Elfwood that has been driving people away for years.

http://www.elfwood.com/art//m/i/million/millionaurorabluegreen.jpg.html

(Go ahead, guess.)

Okay, I'm guessing.....hmmmm... it appears you have a sliver of white on the right side of the image. Is that it? I don't understand why the mods have an objection to the negative space on the left of the cuddly dragon image. If you were to cut that out, the picture might look rather crowded and centered. One needs that extra bit of space to view the composition comfortably. I was a mod once but had issues because of the whole chaotic moderation system. They don't train people properly and some people seem to be able to go outside of the rules. It's just madness! Also, the rules are so complex that moderation takes a whoooooole lot of ones free time that would be better spent making the world a better place, like volunteering for the church or something. I don't see how people have the time to browse thousands of galleries looking for rejections.

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(no subject) - [info]ellenmillion, 2008-03-25 04:22 pm UTC

[info]uminomamori
2008-03-24 10:01 pm UTC (link)
I doubt I will be updating any time soon either. I've heard of this happening to too many people in the last year. No drawings on lined paper is one thing but lets not get overly picky over cropping choices or 1 pixel of extra space on the side of a scan. Queues have gotten faster but there are so many other art sites I feel more welcome on.

The only thing I had some submissions rejected for was not saying where fanart was from (I believe it was in the title though) and someone claiming I couldn't have LOTR illustrations that had been in my gallery for years.

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[info]seachild_elf
2008-03-24 10:36 pm UTC (link)
There has been a lot of work and renovation done on Elfwood recently, for which I definitely applaud and cheer. But at the same time I do hope they will also at least review the current moderating system after they've finished implementing all the new features.

It's a difficult line to tread between 'too strict moderation' and 'just right moderation'. If you're too lax, people will complain that this drawing got through but that similar one got rejected and if you're too strict people will complain nothing decent gets through anymore. Frankly, I personally wouldn't want to be a Elfwood mod because of that.

I'd like the mods to be a little less strict, but honestly I can't offer any guidelines as how to go about that consistently and fairly...

Also, I understand the ERB is necessary and working hard. I respect that. But yet I think an 8-month delay before any action is kind of (too) long to remain practical.

(I also hope they'll review the Wyvern Library system because it makes me rather confused at times, but that might just be me. Until I figure out a way to post a story without using MS word, I don't think I'll be able to upload any. Not that it matters that much, mind you, I barely finish one story a year.)

(Reply to this)(Thread)

(no subject) - [info]ellenmillion, 2008-03-25 04:24 pm UTC
(no subject) - [info]mesana, 2008-03-25 09:32 pm UTC

[info]anonymous_bosh
2008-03-24 11:04 pm UTC (link)
AGREED AGREED AGREED. I had a very similar experience in 2006. The nitpicker even removed some pictures which had received Mod's Choices before. I haven't updated since, and don't plan to. I'm very grateful to Elfwood for introducing me to the world of online art galleries, and for providing so much free space to artists of all stripes, but I see no reason to stick with them when they've become so ridiculously restrictive.

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[info]tasllyn
2008-03-25 02:15 am UTC (link)
hear, hear. I've not posted at EW in a long while, and I don't particularly plan to at the moment. Partially because I don't have a lot of time to be creative, so I rarely get anything done, and partially because my major story at the moment has long gone beyond the borders of Elfwood, even without the mods having to tell me so.

However, I keep thinking that maybe I'll go back and upload something. It's stuff like this that shoves even those thoughts into the sewers.

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[info]artoftheempath
2008-03-25 02:45 am UTC (link)
I've not had any problems with having work rejected, but nor do I have much time for Elfwood anymore for the same reasons everyone has stated here. There are simply too many rules, and the supposed cleanups and request that people remove works that were already approved benefit no-one. They merely serve to aggravate and make people want to leave.

I recently downsized my gallery there. I've left several pieces including my mod's choices, but I have no intention of updating anytime soon as none of my recent works would get approved. No loss though. The outdated design of the place gets me little or no traffic. I get more exposure from places like DeviantArt and Epilogue. *laughs* Gone are the days when Epilogue was harder to get into.

(Reply to this)

Epilogue Jr??
[info]aazari
2008-03-25 02:55 am UTC (link)
Geez. This is starting to sound like all of a sudden Elfwood thinks it's Epilogue or something. Give me a break... There's everything from kid doodles to damned fine fantasy art and for them to reject otherwise GOOD pieces for nit-picky crap is just flat out stupid. I've only had them reject one piece and it was a photo of a street painting I did of a tribal style angel. It was later allowed after a pointed letter to the mod saying "So, you're saying angels aren't fantasy? And tell me, when was the last time you saw one flitting by your window??? Just because you don't get the style and media doesn't make it 'not genre'."

I've not had anything rejected since, but I don't post to Elfwood as often as other places due to the length of time I have to wait to get things up there. Not to mention it seems harder to get any traffic there than it is on other sites I frequent without having to plaster the link everywhere I go. But it seems ALL sites which moderate tend to go through the phases of iron fisted to loose net phases. It all depends on who the moderators are and how they interpret the rules.

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Re: Epilogue Jr?? - [info]akeyla, 2008-03-25 06:41 am UTC
Re: Epilogue Jr?? - [info]aazari, 2008-03-25 03:03 pm UTC

[info]fallenkitsune
2008-03-25 03:47 am UTC (link)
I've had pieces rejected for stupid shit too. I refuse to make artwork that caters to some bunch of fancy rules that are enforced on a whim. If it ever changes i might look and see whats new but i doubt i'll ever go back to the site the intention to upload more work. Elfwood has lost its way and lost a lot of members who've gone looking for a better art site it seems.

(Reply to this)


[info]steppinrazor
2008-03-25 05:41 am UTC (link)
I applaud your perserverance and tenacity, Ellen. So many others (like myself) have just given up on the site, chalking it up to ludicrous levels of moderation. Personally, I haven't paid attention to it for a very long time. I have a gallery there, with abysmally old artwork (if it can even be called that), but if any of my works got tagged, I wouldn't bother trying to do anything...

The problem with Elfwood is that it goes against artistic creativity at its very core. Some others have touched upon that in their comments.

There's no spirit or soul in trying to create a piece of art that fits into a tiny ruleset. Essentially, we all end up drawing or painting the exact same things, because they're the only things that fit into the Elfwood rules.

While I agree with moderation, and certainly approved of its implementation, I never expected it to become this aggressive... wasn't it once such a state where only new members had to have their art approved, and after a certain probationary period, they could post without moderation, and items would only be reviewed if flagged? Perhaps I'm thinking of something else... Nonetheless, a system such as that would be far more productive than the current one. Give people room for expression and creativity.

Though, I'm beating a dead horse with that one - the argument of "what constitutes fantasy?" has been done, and Elfwood's adherence to "high fantasy" becomes a whole nother subject. It's sad to see bug-eyed pointy-eared anime kiddies taking over, on a site where some of my all-time favorite artists first started out. Anymore, it's just become a graveyard. Will it ever return to its former "glory"?

(Reply to this)(Thread)

(no subject) - [info]ellenmillion, 2008-03-25 04:27 pm UTC

[info]eterna2
2008-03-25 08:04 am UTC (link)
Ha. I encountered similar problems. I joined Elfwood abit later, but not much. So I am kinda one of the early birds too.

They just removed one of my recent pieces, cuz of too much white spaces. I understand the original intent for that rule is to prevent pple from submitting scraps, or poorly presented lecture notes doodles. But obviously, whitespace are used intentionally for the composition and design. But alas. lol. Which is more important? Intent of the rule or the actual wording of the rule?

Yet another silly incident. I wrote a poem for my illustration description. Oh jolly, I never credit my own works! So it should be removed... dotted...

I like the new intranet, but, haha the ERB shld be more moderate, rather then be a stick in the mud.

Anyway, I didn't bothered to email them.

(Reply to this)


[info]paul_doyle
2008-03-25 02:08 pm UTC (link)
Congratulations! Join the rest of us who have had this-or-that rejected or deleted for silly reasons (along with several legitimate reasons!), or who have been subject to the curious whims and fixations of sparrow-fart power-abusing individuals who glower and cowardly lash out at those they envy. (Any of several ex-mods/ex-staff, for example . . . ) Obviously they do not have enough of a real life, so they obsess themselves with ruining others' enjoyment, and in the process undermine Elfwood for everyone.

I'm astonished by the irony of your situation. After all, you did say you were a motivating force of the original team. With the pull you have on Elfwood, along with your obvious well-established talent, why not boycott Elfwood until the right things are done? It would hurt EW a lot more to not have your website linked to theirs, than it would hurt you (in all likelihood). After all, EW is not the only major fantasy-related art site, and even with all of its recent upgrades it is painfully outmoded compared to DeviantArt, epilogue and the rest. Rather like Polish cavalry units charging Nazi tanks in World War Two. (Ooops! Nazi reference. Criminy!)

Anyway, if Elfwood really wants its members to love and care about this website, it really needs to avoid these situations in the future. How to avoid it? Hell, that's up to Elfwood. The usual complaints about the moderation queue (which I love and hate) mean nothing, stacked up to the sort of problems you are describing.

Anyway, hope it works out . . . without extremely talented, influential people like you, Elfwood would effectively cease to exist. Those of us hobbyists and duffers will find other places in a heartbeat. After all, there are so many of them now, and there isn't a fraction the hassle.

(Reply to this)(Thread)

(no subject) - [info]ellenmillion, 2008-03-25 04:36 pm UTC
(no subject) - [info]hyenacub, 2008-03-26 08:40 pm UTC

[info]frigg
2008-03-25 06:47 pm UTC (link)
I left some time ago because of this. Not that I was on the receiving end, but with several the long-term elfwood members being harassed over minute issues like you are, I did not want to support the site any longer.

Leaving was surprisingly easy seing what elfwood had deteriorated to, but also sad. Elfwood was the first gallery I joined online and one of the reasons I started doing art again after a long break. Plus it was of course pretty neat seeing my name in one of the first galleries.

(Reply to this)


[info]mesana
2008-03-25 09:36 pm UTC (link)
i found it interesting you mentioned thomas' own page. i think youre the first brave enough to do so that ive seen on here. it may well be his site. but if they're going to be so bloody nitpicky then his site should be the first under such scrutiny. lead by example and all that.

personally i dont think any of his work is a problem under reasonable guidelines, but hearing what so many people have things rejected or deleted for, i'm sure many of his pieces would fail to meet those guidelines.

someone should be nasty and go report his pictures... just kidding, but you get the point.

(Reply to this)(Thread)

(no subject) - [info]ellenmillion, 2008-03-25 11:25 pm UTC

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