The Quiet One ([info]maybeabumblebee) wrote in [info]customers_suck,
@ 2005-03-24 20:39:00
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Current mood: shocked
Current music:life on a stick

MY KIDS NEED GREASE!!!!111!!!OFMG!!!!WTF!!!!!!!!
This made me cry for those that work at Burger King. WEEP EVEN.
http://www.sumama.com/misc/911_tape.wma
This woman called 911 over a cheeseburger. O_O

sorry if this was posted already...




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Transcript. Yay for wasting time!
[info]kimeve
2005-03-25 03:08 am UTC (link)
Operator: "... dept, how can I help you?"
Bitch: "Yeah, I'm over here...I'm over here at Burger King, over here in San Clemente."
O: Mmm-hmm.
B: Um, no, not San Clemente, I'm sorry, um I live in San Clemente, um, Laguna Niguel I think that's where I'm at.
O: Mmm-hmm.
B: I'm at a drive-thru right now.
O: Uh-huh.
B: I ordered my food THREE TIMES, they're mopping the floor inside and I understand they're busy, they've not even busy okay I've been the only car here. I asked them four different times to make me a Western BBQ burger. Okay and she's given me a hamburger with lettuce, tomato, cheese, onions. And I'm not leaving, I want a Western burger because I just got my kids from Tae Kwon Do they're hungry, I'm on my way home and I live in San Clemente.
O: Uh-huh.
B: Okay. She GAVE me another hamburger, it's wrong. I said 4 times, I said I want it, she said 'Can you go park out in front' I said NO, I want my hamburger RIGHT. So then the lady came to the manager or whoever she is and she came up and she said, um, she said um, 'Do you want your money back'. I said no, my kids are hungry and I have to jump on that 12 freeway. I said I am not leaving this spot, and I said I will call the police, because I want my Western hamburger done RIGHT. Now is that so hard?

O: Okay, what exactly is it you want us to do for you?
B: Uh, send an officer down here. I want them to make my order right.
O: Ma'am, we're not going to go down there and escort your Western bacon cheeseburger.
B: *pause* ....What am I supposed to do?
O: This is, this is between you and the manager. We're not going to force how to make a hamburger. That's why, that's not a criminal issue. There's nothing criminal there.
B: So I just stand here. So I just sit here and--
O: You, you need to calmly and rationally speak to the manager and figure out things between you.
B: She DID come up and I said, 'Can I please have my Western burger', she she said 'I'm not dealing with this' and she walked away. Because they're mopping the floor and [blahblahsomething i can't hear] they don't want to rush, they don't want to go through there....
O: Then I suggest you get your money back and go somewhere else. This, this is not a criminal issue. We can't go out there and make them make you a cheeseburger the way you want it.

B: *stunned* Well....that is, that, you're supposed to be here to protect me.
O: Well what are we protecting you from, a wrong cheeseburger?
B: No, it's--
O: Is this a HARMFUL cheeseburger or something? I don't understand what you want us to do.
B: Well--just come down here, I'm not leavin'!
O: No ma'am, I'm not sending the deputies down there over a cheeseburger! You need to go in there and act like an adult, and get your money back, and go home.
B: SHE is not acting like an adult herself! I'm sitting here in my car, I just want them to make my kid a Western burger--
O: Ma'am, here's what I suggest. I suggest you get your money back from the manager, and you go on your way home. Okay?
B: Okay--
O: Bye.

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Re: Transcript. Yay for wasting time!
[info]pktaxwench
2005-03-25 04:34 am UTC (link)
Thank you for typing it, because my computer had problems with the link.

OMG.. I gotta wonder how often this lady calls 911.

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Re: Transcript. Yay for wasting time!
[info]jussacgirl
2005-03-25 10:09 am UTC (link)
I gotta wonder how often this lady calls 911

That's EXACTLY what I was thinking.

If I were the operator, I'd report her for abusing the emergency line and have a squad car down there pronto, just to scare her into never pulling that kind of shit ever again.

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Re: Transcript. Yay for wasting time!
[info]mamajoan
2005-03-25 03:51 pm UTC (link)
Yeah. And then we'd want to read the transcript of the cops trying to explain to her that they were arresting HER, not the BK staff. ;)

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Re: Transcript. Yay for wasting time!
[info]lilacwire
2005-03-25 07:10 pm UTC (link)
The only sad part about it is that because the squad car came, she'd probably think that if she got a response this time, she should keep doing it. It would just encourage the behavior again.

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Re: Transcript. Yay for wasting time!
[info]amblinwiseass
2005-03-31 10:39 pm UTC (link)
Not if they hauled her ass to jail in it, it wouldn't.

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Re: Transcript. Yay for wasting time!
[info]diego_nelson
2005-04-04 05:16 pm UTC (link)
You're darn skippy I would!

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Re: Transcript. Yay for wasting time!
[info]werewolf_song
2005-03-25 06:09 am UTC (link)
Thanks so much. (I wish I was her. Imagine having a life where not getting a cheeseburger the way you want it is what passes for a 911 emergency!)

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Re: Transcript. Yay for wasting time!
[info]megalion
2005-03-25 09:55 am UTC (link)
Thanks.... I'm deaf so the transcript was just what I needed.

The Lagunas are a richer area... definitely sounds like a princess entitlement bitch here.

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[info]invis_shadow
2005-03-25 05:44 pm UTC (link)
Same here(not totally, but still quite a bit).

Yay for caption and cool people who can type stuff for us.

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[info]locoluis
2005-03-31 11:48 pm UTC (link)
I third the motion. Not being deaf, but I just can't get the spoken English.

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[info]omegaboot
2005-04-01 02:14 am UTC (link)
I'm deaf too. Can hear some in one ear, with my Cochlear Implant, but it's not perfect, and I especially have trouble with recordings, and even more with phone conversations. Together, almost impossible for me. So thanks for the transcript.

Oh yeah, hey there son. :D

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[info]theducks
2005-04-01 12:54 am UTC (link)
I have a friend who is a captioner, and she specifically seems to spend most of her days captioning Wheel of Fortune.

The poor lady wishes to kill Pat Sajak now, of course.

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[info]invis_shadow
2005-04-01 05:36 am UTC (link)
Owowowowow owwwww...

That must suck.

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Re: Transcript. Yay for wasting time!
[info]kimeve
2005-04-02 01:39 am UTC (link)
Eheh. This is kind late, but no problems. :)

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Re: Transcript. Yay for wasting time!
[info]slipcheck
2005-04-04 11:08 pm UTC (link)
Yeah, but Salt Creek is in Laguna Niguel and it's prolly my favorite break in Southern California, and I'm a regular-foot. WOOHOO is it great at 12-feet :D (not that I've surfed there in years)

Anyway, maybe this will make this woman consider becoming a vegetarian (yeah, sure)

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Re: Transcript. Yay for wasting time!
[info]timthemagiccow
2005-04-01 05:07 am UTC (link)
I don't know why the hell they can't get a goddamned order right. Three times? I'd have kicked their asses by then. Then THEY'D call the cops. Justice? I think not.

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Re: Transcript. Yay for wasting time!
[info]cratermoon
2005-04-01 03:50 pm UTC (link)
Why didn't they get it right? Because Burger King doesn't HAVE a Western BBQ burger -- that's a Carl's Jr. offering. What's a poor fast-food slave supposed to do when some wack bitch drives up and orders something you don't have on the menu? It does happen -- and there's no satisfying some people. I don't blame the manager for not wanting to deal with it.

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Re: Transcript. Yay for wasting time!
[info]diego_nelson
2005-04-04 05:20 pm UTC (link)
LOL

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Re: Transcript. Yay for wasting time!
[info]slipcheck
2005-04-04 11:09 pm UTC (link)
LOL!

They ain't got it? DETAILS, DETAILS!

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Re: Transcript. Yay for wasting time!
[info]maskedoffender
2005-04-18 09:27 pm UTC (link)
*snrk* Yeah, like a story a friend once told me. Some guy came in the McDonald's she works at and ordered a cheeseburger, no cheese. She tried to explain that he should just order a regular hamburger, but he kept insisting he wanted a cheeseburger with no cheese. Finally, she just gave him a hamburger in a cheeseburger wrapper. He said, "Wow, I always order the same thing and you're the first person to ever get it right!"

Gawd some people are stupid.

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Re: Transcript. Yay for wasting time!
[info]cenotaur
2005-04-01 05:23 am UTC (link)
Man, if I was the manager, I don't think I'd want to deal with that lady either.

(I listened to the [blahblahblah I can't hear] part a hojillion times... I think she says "they're mopping the floor and it's all full of suds and they don't want to rush")

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Re: Transcript. Yay for wasting time!
[info]kimeve
2005-04-02 01:39 am UTC (link)
Oooo. Thanks! I couldn't tell for the life of me..

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Re: Transcript. Yay for wasting time!
[info]mother2012
2005-04-01 04:33 pm UTC (link)
Thanks for the transcript. The thickness of some heads is incredible.

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Re: Transcript. Yay for wasting time!
[info]sooznd
2005-08-06 03:18 pm UTC (link)
This if funny and really sad at the same time because it shows where the priroities of some people in this country are right now. I think this bi*** should have been arrested for abusing the emergency line & possibly preventing a a real emergency call from coming through. What a pathetic role model she is for her kids!!

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