Jen "Jeneko" Colbert ([info]uneko) wrote in [info]customers_suck,
@ 2004-10-25 00:41:00
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Current mood: amused
Current music:Rammstein - Amerika

I love my job
Hey!

This is my first post here... though I do lurk and comment on rare occasion.

I have an entertaining tale for all of you... Just too good to keep to myself.

I, and my roomie, both work at Sonic Drive-In... Fortunately--or perhaps un--this story didn't happen to me--it happened to my roomie.

Brace yourself, boys and girls.

As told by my roomie:

Hello, everyone. My name is Rohan and I work full time at the fast food restaurant, Sonic. If you aren't familiar with it, it employs poor individuals called 'carhops' to bring orders out to customers while they sit in their cars or on the patios. I have worked as one such for far longer than I care to scar my mind with at the moment, and tend to run into all sorts of (in my opinion) ignorant, clumsy, rusty-minded, moronic, and generally incompetant weirdos most every day. This is one of my better stories. :]

Today I took out an order to a little black truck. Crammed inside, like a pack of dirty sardines in a rusty tin, were a slightly smelly man, his overweight wife, their older daughter, and a little boy. Before I could even get a greeting out, the man asks me if I "have a pen on me." I know what that means, thinking to my self, "Oh. He's got a check, but the dumbass doesn't have a pen for whatever reason. I'm going to have to stand here while he writes out the check (even though we're having a rush at the moment) while he puzzles his way through writing it out. Wonderful." So I give him all of his food, hand him his reciept, and he asks for my pen. I give him the pen and tell him the total is $16.18.

He takes the pen, takes his check book, looks at them for a moment, holds them out in my direction saying "Here ya go."
This has actually never happened before, and I'm honestly slightly suprised. So I say, "I'm sorry sir?"
He says, "I need you to fill this out for me."
I'm 99% sure I'm not supposed to do that. On top of that, he can do it his damn self, this isn't part of my job. I politely reply, "I'm sorry sir, I can't really do that."
He pauses, then, "But I need you to fill this out for me."
"No sir, I'm sorry. I can't fill out a check for a customer."
He kinda looks downward at his Scooby-Doo checkbook for a moment, then states unconvincingly, "Well, maybe I can do it." He writes the 16.18 into its little rectangle, signs his name and then proceeds to inquire: "Sonic. S-o-n-c-e, right?"
Still smiling politely, I correct him, "No sir. S-o-n-i-c." (We do have numerous signs, incuding one of those huge 50ft tall logo ones, if you're wondering)
"Oh. S (long pause) o (long pause) n (long pause) i (long pause) c. Okay." He pauses for a moment, looks down at the check book and then holds it out to me once more. "There, can you write in that middle part for me?"
And to which I reinterate, "No sir, I'm sorry. I can't fill in your check for you. They won't allow me to do that."
At which point, his wife chimes in with, "Hey, I don't think they'll let him fill that out for you, dear."
He kinda mumbles "Oh." while gazing at the floorboard, or possibly something no normal human can see, then says, "Maybe I can get it. Does anyone in here know how to spell 'sixteen' and 'eighteen'?" looking hopefully around the cab at his wife and kids.
At which point his wife proceeds to laboriously spell out 'sixteen' while he writes it down, letter by letter. He looks at it for a moment, "Don't there need to be something else on this thing?"
His wife, helpful once again, "Yeah. You gotta write 'no hundreds' on there."
His only response to that is a blank stare that lasts a few seconds, after which she instructs him to just put on there what she describes, which consists of "a little line" followed by "an n, an o an a 1-0-0 and an 18 for the change."
And after they have sucessfully completed that to their satisfaction, I mention that I need two phone numbers and a driver's liscense number before I can accept the check. The actual completion of such takes well over three minutes total (I stealthily timed them), with a couple of retries, despite the convenient usage of his driver's license for a reference. This, my friends, was the final result:




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[info]invisiblegirl2
2004-10-24 11:17 pm UTC (link)
That makes me so sad. :(

That there could be illiterate people in this world still. I just feel so sad. I take my literacy and ease with reading and writing for granted so often.

Its hard and somewhat painful to see that others dont have it come to them as easily as I have. :(

Just sad :(

(Reply to this) (Thread)


[info]divabat
2004-10-24 11:21 pm UTC (link)
ditto :(

(Reply to this) (Parent)

(no subject) - [info]uneko, 2004-10-25 12:12 am UTC
(no subject) - [info]ifeedformula, 2004-10-25 06:07 am UTC
(no subject) - [info]divabat, 2004-10-25 10:49 am UTC
(no subject) - [info]uneko, 2004-10-25 12:02 pm UTC
(no subject) - [info]ifeedformula, 2004-10-26 02:20 pm UTC
(no subject) - [info]chale, 2004-10-25 01:38 pm UTC
(no subject) - [info]rwp, 2004-11-02 09:15 am UTC
(no subject) - [info]lily_shrike, 2004-10-25 03:35 pm UTC
(no subject) - [info]uneko, 2004-10-25 04:57 pm UTC
(no subject) - [info]tyrsalvia, 2004-10-27 05:10 pm UTC
(no subject) - [info]00goddess, 2004-10-28 12:27 am UTC
(no subject) - [info]uneko, 2004-10-30 12:47 am UTC
(no subject) - [info]tenntlc, 2004-10-25 08:41 am UTC
(no subject) - [info]tanoshii_chan, 2004-10-25 11:53 am UTC
(no subject) - [info]tenntlc, 2004-10-25 12:12 pm UTC
(no subject) - [info]tenntlc, 2004-10-25 12:15 pm UTC
(no subject) - [info]00goddess, 2004-10-28 12:31 am UTC
(no subject) - [info]chale, 2004-10-25 01:45 pm UTC
(no subject) - [info]thekumquat, 2004-10-27 10:34 am UTC
(no subject) - [info]00goddess, 2004-10-28 12:34 am UTC
(no subject) - [info]uneko, 2004-10-30 01:01 am UTC
(no subject) - [info]thekumquat, 2004-10-31 06:51 am UTC
(no subject) - [info]uneko, 2004-10-25 02:02 pm UTC
(no subject) - [info]uneko, 2004-10-25 02:03 pm UTC
(no subject) - [info]glomobius, 2004-10-27 05:26 am UTC
(no subject) - [info]uneko, 2004-10-30 01:02 am UTC
i like your essay too - [info]lynbug, 2004-10-31 01:01 pm UTC
(no subject) - [info]00goddess, 2004-10-28 12:30 am UTC
(no subject) - [info]ifeedformula, 2004-10-28 04:37 pm UTC
(no subject) - [info]00goddess, 2004-10-28 06:36 pm UTC
(no subject) - [info]dindin, 2004-10-26 08:20 pm UTC

[info]innocencedenied
2004-10-24 11:18 pm UTC (link)
Wow.

I'm gonna have to agree with invisiblegirl2.

That's just... really, really sad.

(Reply to this)


[info]deviant27
2004-10-24 11:19 pm UTC (link)
Oh. My. GAWD.

Holy fuck, that was horribly amusing. I had a good belly laugh ... and there's actually this woman who comes in who can write the amount in and sign the check, and actually put the name of the store...

... but I always have to spell out the amount for her.

Dumb people never cease to amaze me.

(Reply to this) (Thread)


[info]rosicrucian
2004-10-28 01:06 pm UTC (link)
Haha, I normally wouldn't say anything to such an old comment. But just because someone can't write out a number doesn't make them stupid.

I have a 130+ IQ (and that was when I was tested five years ago), and I can't spell out numbers. It's called a learning disability. It's kind of similiar to dyslexia (which I don't think I'm spelling write), but with numbers and number words. I was considered a gifted child, but I couldn't spell out numbers even then and now.

I would explain how difficult is actually is, and how I've been trying to train myself to get over the problem, but I'm just dumb. Don't know what I'm talking about. Don't assume so much.

And I don't mean to start a fight, but that really upset me as someone who can relate to that problem.

(Reply to this) (Parent)(Thread)

(no subject) - [info]rosicrucian, 2004-10-28 01:07 pm UTC

[info]poetry42
2004-10-24 11:23 pm UTC (link)
Sad yes, but why didn't his wife write the check? It sounded like she knew what to do.

(Reply to this) (Thread)


[info]00goddess
2004-10-28 12:36 am UTC (link)
No, she didn't- she told him to write "zero one hundreds" even though the total included 18 cents.

(Reply to this) (Parent)


[info]ankhsenet
2004-10-24 11:33 pm UTC (link)
That must have been like a train wreck... you don't really want to watch but you just can't look away. *sigh*

I agree with invisiblegilr2, it is a shame that there are illiterate people in this world. It's the ones who don't bother to learn that get me. (I can say that as my cousin is married to a functionally illiterate man. He does not have any sort of learning disabilities, he just never felt that he needed to learn. I just don't understand that sort of "logic". The same can be said for my uncle's (by marrage)brother. He has a landscaping service in a very rich area, the dude is a multimillionare but can't do his books or write an invoice out. Pathetic really. Course it doesn't help that he's a jackass too...) If they have a learning disability that is one thing and I will cut someone some slack for it, but I also know quite a few people who have learning disabilities who do just fine, they might be a little slower than whatever average is, but they don't need anyone to write their freakin' checks for them!

(Reply to this)


[info]_unkonventional
2004-10-25 12:23 am UTC (link)
Sixteeny? That made me laugh out loud!

(Reply to this) (Thread)


[info]uneko
2004-10-25 01:36 am UTC (link)
I want a shirt that says 'Sixteeny dollar and no 100/18" XD

(Reply to this) (Parent)(Thread)

(no subject) - [info]sandtigeress, 2004-10-25 09:05 am UTC
(no subject) - [info]paraxeni, 2004-10-27 11:29 am UTC

[info]celyste
2004-10-25 12:39 am UTC (link)
At the one Job I worked at we routinely had elderly people come in, or those with limited capacities and there were never any problems with us filling out the check for them. The only part we didn't do was sign their name. We'd also make them initial by the numeric price if we thought there would be any problems.

I dunno... maybe it's a regional thing

(Reply to this) (Thread)


[info]00goddess
2004-10-28 12:37 am UTC (link)
Different states have different laws.

(Reply to this) (Parent)


[info]monalisa_od
2004-10-25 12:42 am UTC (link)
Most places actually have a service policy in which you are allowed to fill out someone's check for them in certain situations (how else would blind people without minders, cash, and/or a card get along?), but they must of course, sign it, verify the amount, and have their DL or ID number on the check. I've worked at 3 places that have allowed me to fill out a customer's check, all in cashiering/cash-handling positions. Whenever you get the chance, ask your manager about filling out checks for people in these types of cases - you may be able to fill them out, and it may actually be quicker for you to fill them out rather than drown in backup business.

...It still is rather sad that those various bits of info for the check didn't click with him, though. :/

(Reply to this) (Thread)


[info]00goddess
2004-10-28 12:40 am UTC (link)
You're not making any sense. How can a blind person use a check? You say "they have to dign it"- well, they can't sign it with certainty, and they can't know for sure that it's filled out.

Also, I think it is offenswive to refer to "minders" in terms of blind people. The blind are not children, nor is blindness a developmental disability. Blind people are as mentally competent as are sighted people. They do not need "minders."

In my state, one can stamp the name of the business on a check, and it is the cashier's job to write the DL# and phone number. But you can't fill out someone else's check; even if it were legal, a responsible corporation does not allowe it.

(Reply to this) (Parent)


[info]luvlyssa
2004-10-25 12:43 am UTC (link)
I'd wager this man had a mental disability. I have a friend who's dad had a stroke. He can do some things "normal" now. But he can't spell anything and has trouble figuring out letters. I feel sympathy for this man. And I think it's great that his wife didn't just write it, she let him be in charge of it.
I don't think he was stupid, I think he had a disability.

(Reply to this) (Thread)


[info]eridanusus
2004-10-25 12:59 am UTC (link)
took me awhilw to learn to spell and use english where i am now. i think i'm still kinda a little dislexic. I always get things round the wrong way, and at work we got these four digit codes on the meat we type on the scale thingies and I get em mixed up a lot. I never got assed figuring out what the deal is, i don't care really. no one brings it up at work when i spell stuff wrong eather even though it's, like, sitting on the whiteboard. lol

(Reply to this) (Parent)

(no subject) - [info]kalieris, 2004-10-25 06:24 am UTC
(no subject) - [info]uneko, 2004-10-25 11:58 am UTC
(no subject) - [info]glomobius, 2004-10-27 05:37 am UTC
(no subject) - [info]purljamber, 2004-10-26 09:37 pm UTC

[info]mystic_seraph
2004-10-25 01:12 am UTC (link)
Wait, I didn't know Sonic took checks..

(Reply to this) (Thread)


[info]ifeedformula
2004-10-25 06:10 am UTC (link)
I think it depends on the Sonic. Ours only takes cash,cards (both debit Visas and regular),Sonic gift certs and mall gift certs.

(Reply to this) (Parent)

(no subject) - [info]uneko, 2004-10-25 02:20 pm UTC
OMG
[info]honey_bitch
2004-10-25 01:18 am UTC (link)
I looked at the name and its 'james dumbass FOR Charlene dumbass'
That means that for some reason the wife is considered unable to handle her own affairs and the hubby is in charge of her accounts!!!!!!!!!

(i'm the responsible party for my hubby whos on disability, our checks have the same wording)

So, this means that he's the one whos supposed to do all the check writing and such and he cant spell or fill out a check. Dear Gods!!!!! I mean, my spelling sux, but i do it right on a check!!!!!

I'm truly afraid for those children

(Reply to this) (Thread)

Re: OMG
[info]daymaril
2004-10-25 02:39 am UTC (link)
Not necessarily for his wife - it could easily be that this man is the caretaker for his mom, or another elderly or bedridden relative.

(Reply to this) (Parent)(Thread)

Re: OMG - [info]missdiane, 2004-10-25 07:45 am UTC
Re: OMG - [info]sandtigeress, 2004-10-25 09:06 am UTC

[info]comment_hor
2004-10-25 05:06 am UTC (link)
my store's cash registers give you the option of having the customer fills out the check, or the register does, all they have to do is sign their name.

alot of people dont realize we have that option, so when i see someone starting to struggle, i'll say "the register can fill that out for you!" in a cheery voice.. it helps alot, so they dont have those "sixteeny dollars and no 100/18" things lol

(Reply to this) (Thread)


[info]uneko
2004-10-25 02:24 pm UTC (link)
Ah.. if only we had that option... XD
then again, that would invovle running back to the store to run the check, hen back out to show them the check, I'd imagine and sign it nad... ick..

(Reply to this) (Parent)

(no subject) - [info]pygmymetal, 2004-10-26 08:27 pm UTC

[info]plonq
2004-10-25 06:14 am UTC (link)
At risk of sounding like one of those creepy user icon fanboys... I like your user icon.

(Reply to this) (Thread)


[info]otana
2004-10-25 11:12 am UTC (link)
Me too. :)

(Reply to this) (Parent)(Thread)

(no subject) - [info]uneko, 2004-10-25 02:27 pm UTC
(no subject) - [info]uneko, 2004-10-25 02:29 pm UTC
I may be wrong, but...
[info]tnjade
2004-10-25 06:43 am UTC (link)
I don't think the bank will accept that check if the numerical box doesn't match the "word" box ("16.18" and "sixteen and 18/100 dollars").

(Reply to this) (Thread)

Re: I may be wrong, but...
[info]dorsey
2004-10-25 09:52 am UTC (link)
In order for that to be true the people at the bank would have to actually look at both parts of the check.

We've had tons of annoyance due to someone processing a check and deciding that, for instance, a 9 is actually a 4 even though "nine" is clearly written out, and the subsequent hoop jumping to get their mistake straightened out.

(Reply to this) (Parent)

Re: I may be wrong, but... - [info]mister_pointy, 2004-10-28 02:35 pm UTC

[info]beccak1961
2004-10-25 07:04 am UTC (link)
Maybe he's dyslexic? And why was he copying his license number on his check? Most places I go to they write down the #. I'm not saying you shouldn't post this or whatever, I just find this much more sad than sucky.

(Reply to this) (Thread)


[info]uneko
2004-10-25 02:58 pm UTC (link)
Because Sonic is a fast paced job.
As I said, this story happened to my roomate.. Every person who's ever paid me with a check has it ready for me when I come out with their food. that is.. filled out, with the two phone numbes and the liscence number filled in. at worse, I wait for them to scribble in their 'Sixteeny Dollar ' bit because they didn't hear the total.

And incase you arn't aware... we are inside a building. we get food, we run out and across the lot to a person's car to give them their food... there are often 3 carhops who can take food out at once. and when you have 10 peopel all ordering food at once... time is of the essence.

(Reply to this) (Parent)(Thread)

(no subject) - [info]beccak1961, 2004-10-25 03:01 pm UTC
(no subject) - [info]uneko, 2004-10-25 04:29 pm UTC
(no subject) - [info]beccak1961, 2004-10-25 04:41 pm UTC
(no subject) - [info]uneko, 2004-10-25 04:49 pm UTC
(no subject) - [info]beccak1961, 2004-10-25 06:00 pm UTC
(no subject) - [info]uneko, 2004-10-25 08:34 pm UTC

[info]vivian_shaw
2004-10-25 10:51 am UTC (link)
Bahahahahahaha!

Note to self: If I ever lose the ability to read and write, I will need to stop writing checks, so as not to cause this sort of situation.

Honestly: if you're functionally illiterate, why the fuck do you have a checkbook? Use a fucking check card, so you don't have to write anything down.

(Reply to this) (Thread)


[info]tenntlc
2004-10-25 11:27 am UTC (link)
Because the check card is a recent invention and many less-advantaged people haven't had the luxuries you and I are used to.

Be kind to others why doncha.

(Reply to this) (Parent)(Thread)

(no subject) - [info]ghostfire, 2004-10-25 12:25 pm UTC
(no subject) - [info]coendou, 2004-10-26 08:52 pm UTC

[info]keeperofdreams
2004-10-25 11:23 am UTC (link)
I'm probably going to hell (again) for this, but damn. I think I popped a kidney laughing at this. Sixteeny? XD

And yeah, I know there's people with learning disabilities and stuff, but to me this guy just reeked of stupid. Trust me, I live in a whole town full of these folks. If you can't write or spell, then don't use a check, kay? There is that little thing known as 'cash'...

(Reply to this) (Thread)


[info]uneko
2004-10-25 11:32 pm UTC (link)
Popped a kidney! That's beautiful XD
I giggles insanely at this extendedl... as did Rohan. XD

popped a kidney. That is so becoming my 'phrase of the day'.

(Reply to this) (Parent)(Thread)

(no subject) - [info]keeperofdreams, 2004-10-26 09:32 am UTC

[info]phyrehawkk
2004-10-25 11:28 am UTC (link)
I'll follow along on the "wow that's so funny it's sad" thread....And, speaking for myself (who hates to be shown to be stupid....even though I can laugh it off) were I in the "functionally illiterate" crowd I'd be damned sure to never have to write checks out where anyone can see them!! Credit cards and check cards or cash for me. So much easier.

(Reply to this)


[info]takhisis
2004-10-25 11:42 am UTC (link)
My thoughts:

I agree that it's sad if the guy is illiterate, had a stroke, or something else that has impaired his ability to write. But that said, if you have that condition, why would you carry as your ONLY form of payment something that requires writing skills? It's not as if he's buying furniture or something else that would prohibit the use of cash. I find that to be the minorly sucky part.

The places I've shopped & worked, some have machines that will print out the total and store name and everything onto the check and the customer only has to sign it. But every other place I've been, the ONLY thing an employee is allowed to fill out (if anything) is the name of the store. Letting an employee personally write in payment amounts supposedly opens the store to all kinds of legal issues (I wasn't looking when she did it, I didn't listen to the total, I didn't think it was that much, I refuse to pay!) and was grounds for immediate firing if an employee did so.

(Reply to this) (Thread)


[info]coendou
2004-10-26 08:55 pm UTC (link)
I agree. Personally, I tend to view ANY use of checks in a store where others might be waiting for you to finish paying to be some level of sucky. Anyone can get a debit card these days, and those transactions go through in a fraction of the time it takes to write a check, show ID, scan the check through, etc. Using checks in public (as opposed to mailing them for rent etc) just seems to show a lack of respect for other people's time. If you have a disability or other problem that makes it even harder for you to use checks, that goes triple. There are just too many other options these days.

(Reply to this) (Parent)(Thread)

(no subject) - [info]00goddess, 2004-10-28 12:46 am UTC

[info]daenarys
2004-10-25 12:41 pm UTC (link)
I would just like to point out that the blurred portions are still readable. For example I can read that the last name is one that begins in F and ends in R. If I wanted to blur a copy of my own checks I can safely bet that I would have his cheque and account number quite soon on educated guess work.

Making fun of someone who is illiterate is bad enough, please take the cheque off the server so you don't give people a good crack at his account numbers too.

(Reply to this) (Thread)


[info]tenntlc
2004-10-25 12:46 pm UTC (link)
I can read it too: The F and the R and all the letters in-between.

(Reply to this) (Parent)(Thread)

(no subject) - [info]chale, 2004-10-25 01:47 pm UTC
(no subject) - [info]uneko, 2004-10-25 03:29 pm UTC
(no subject) - [info]daenarys, 2004-10-25 03:43 pm UTC
(no subject) - [info]uneko, 2004-10-25 11:55 pm UTC

[info]chale
2004-10-25 01:59 pm UTC (link)
Question: how did you get the check (or a picture of it) to scan it? And why?

I think that's the tacky and rude part. Well, that and the fact that I can read the "blurred" sections. It wouldn't take much to figure out the account number and wipe the guy out.

Please, TAKE IT DOWN. Or I will report it to the creator or the ljstaff. Sorry.

Thanks
-Tammers, Cary's Ambitious Freak

(Reply to this) (Thread)


[info]uneko
2004-10-25 03:41 pm UTC (link)
Aright... Chale, Tenntlc, and daenarys, I belive...

I apologize for The shoddy blurring job. I have:

1) re blurred, and ran the sections in question through about 2 photoshop filters to cover the text.
2) renamed the picture file and changed the link in my original post so that it won't load the old cached version for people.

Is this better? I acknowledge that I didn't blur it enough. Sorry. I thought I had done a properly sufficient job.

Is there any other information on the check you'd like me to blur? i don't know if those numbers nex tot he date are of any import or not.

I honestly would rathern ot take this down if possible.. But Is this sufficently hidden?

(Reply to this) (Parent)(Thread)

(no subject) - [info]spyrit, 2004-10-25 06:05 pm UTC
(no subject) - [info]chale, 2004-10-26 08:37 pm UTC

[info]djskott
2004-10-25 04:37 pm UTC (link)
Oh so were gonna play the mommy and daddy game now. you cant read anything in said graphic. Always one person whos gonna run off and cry to mommy.

I found this story full of humor and then the added picture CLASSIC, As one person said I want a T-shirt of this! fucking classic! thanks for sharing even tho your getting slammed with people who well have nothing better to do but defend said "sucky customer" this is Customers suck right?

(Reply to this) (Thread)


[info]chale
2004-10-26 08:48 pm UTC (link)
Back off, crazy.

this is 'customers_suck' not here's a check that's partially legible...let's raid his account. If anyone were able to figure it out, the poster and her roomie would partially be to blame. I didn't want them in trouble.

and I hate it when people make fun of the mentally disabled. This guy may have had some kind of disability and apparently his wife did as well... but just because he couldn't write out a check gives you no reason to make fun of him. So please just back off and quit it with the "crying to mommy and daddy game." Lj abuse is there for a reason, dumbass.

sometimes it's people like you who really frost my potato chips... but you know what, I'm done with this post now. If you want to flame, go ahead... I could care, but I don't.

-Tammers, Cary's Ambitious Freak

(Reply to this) (Parent)


[info]gal_montag
2004-10-26 08:22 pm UTC (link)
On a wholly other note, I've filled out checks before for customers who had poor eyesight or really bad artheritis and it's never been a problem....

(Reply to this)


[info]aoibhinn
2004-10-26 08:44 pm UTC (link)
I just laughed so hard I cried.

(Reply to this)


[info]twfarlan
2004-10-26 08:59 pm UTC (link)
Okay. Here's my question: if the guy has that much trouble writing checks... why not get a check card from his bank?

(Reply to this) (Thread)


[info]blackjackrocket
2004-10-26 10:33 pm UTC (link)
Some banks don't give check cards. Or ATM cards. I happen to belong to one of those.

Sucks, don't it?

(Reply to this) (Parent)(Thread)

(no subject) - [info]twfarlan, 2004-10-26 11:09 pm UTC

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