Simon ([info]synapse_simon) wrote in [info]customers_suck,
@ 2005-08-04 19:20:00
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Another credit card moron
Ok, here I am standing at work when I get this *possible german* woman who speaks pretty good english come to buy a ticket. Already I'm thinking "cool, you have pretty dam good english, kudos" so I'm not in a shit mood or anything.

She gives me her credit card, and I slide it into the reader, "Invalid Card" and I just KNOW it's going to keep saying "Invalid Card". But OHHHH NO, does she accept it after the 2nd and 3rd times?

NO.

Makes me try the fucking card SEVEN times and then has the audacity to insist I try swiping it instead of putting it into the PIN reader. I tell her that if I swipe it the machine will just tell me to use the PIN reader. Not good enough, I then try to swipe it, "Please use PIN reader".

So I tell her this, starts moaning about it. Then she asks me to type in the whole fucking number from her card into the pad, which AGAIN I already told her I can't do because there isn't a function for that.

The WHOLE time she's rolling her eyes and sighing. Eventually she tells me "But I have no cash!" And pulls out some other receipts from elsewhere that "prove" her card is good. In the end my manager comes over and says "sorry, card invalid, try using the cashpoint next door". But she's all OHHHHHH NO I'm not queuing again, and storms out!

Actually, now I think of it, she wasn't the worst. The FIRST customer of the day comes in, I greet her and she gives me a voucher which isn't valid till the end of this year *rolls eyes*, so I tell her and she starts to get stroppy. Then she starts making smartass remarks in a very loud tone about the guide we do, saying it's shit and worthless and doesn't tell you anything, and then DEMANDS that I give her her ticket BEFORE I've even closed the fucking till and given her change back.

She was with her little girl as well, WHAT an example to set!. And I was sooooooooo fucking close to bitching right back at her. What is WITH these fucking idiots? Fuck you bitch, I hope you trip and drown horribly right after you've spent your money. (The german woman I'll allow to survive, maybe just a severe injury for her :P)

I fucking hate customers, fuck you and your attitude of "I'm GOD, DO AS I SAY!".

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[info]1steelcobra
2005-08-04 06:45 pm UTC (link)
She was probably trying to force it through, like you can with a check. Does your system display if the card is expired.

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[info]synapse_simon
2005-08-04 07:09 pm UTC (link)
Wasn't expired, but yeah I know you can sometimes force transactions through but it wouldn't get even to the point of entering her pin, as soon as I put in the card it told me Card Invalid.

Cheque's aren't done by machine here, they have to have a cheque guarantee card which has to be equal to or more than the amount on the cheque, but other than that you don't use the card at all.

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[info]prettikittibaby
2005-08-04 09:03 pm UTC (link)
AHHHHHHHHH! My dad works for Delta Airlines. I have been in a plane 15 times this summer because my grandmother is "about to drop dead any second now" (which I have been hearing since April). School starts moday, so we just took our last flight home. Because my dad works for Delta, if there are empty seats on the plane, we can take them for free. We took my sister's cat to Washington in May and brought him home yesterday. (It cost $50) The cat is not allowed out from under the seat until we land. My mom is in the row infront of one of the emergency exits, so the seats don't recline. My sister and I are in the row infront of her. Once we're in the air my mom decides that my sister and I are going to switch seats with the lady and her son who were sittng next to my mom. So, we have to pass our cat, and our bags, and all the stuff we'd taken out to occupy us, back, and then make the lady in the aisle seat get up, so we can move back there. All because "she's a paying passenger and she wanted a seat that reclines." I was like, so? She bought that seat. It's not my fault she paid for a seat that doesn't recline. That's what she bought. rawr. and the other peeve I have is that "your grandmother is dying, so, I'm of the opinion that she can do whatever she wants." Including manipulate us. She fakes stuff to guilt us into not leaving her side and crap like that. She also kept saying stuff like "Get Jill some salad! She needs Salad!" and "Keep walking, Jill. It'll make you lose some weight." or "Ash (my sister) go get two chocolates, one for me and one for you. Only skinny people can have chocolates!" and I was sitting right there while she says all these things. Like, yes woman, we understand that you weigh 50 lbs because the cancer made you lose weight. But not everyone else can be that skinny naturally. *sigh* I hope that made sense.

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[info]prettikittibaby
2005-08-05 03:37 am UTC (link)
No, the lady we switched with was just a lady. She had a 3 year old I think, and he had been kicking my sister's chair the whole time we'd been sitting in front of her. It was more that it was just annoying and stupid and I'm tired of my mom letting people walk all over her, and then forcing the rest of us to do it too...

The person who is dying and saying stuff about my weight, is my grandmother. Also knows as my mom's mother-in-law. I have heard *way* *too* *much* information about her diapers... Mainly I'm upset with my mom for abandoning us again. She said she was going to come home for good this weekend, now she's saying September... She keeps saying "How hard it is for her to leave her mother-in-law." But it takes no thought at all to leave your two kids with their other grandparents to start school with... etc. She also keeps telling everyone how "it's brought our family closer together." Whatever. My sister and I have another reason why we don't trust our parents and don't think we're very high on their priority lists. It brought my mom and dad closer... and my sister and I... but not the "family"

sorry for the rant.

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[info]synapse_simon
2005-08-04 10:03 pm UTC (link)
Lol fuck that.. if that were one of my relatives talking shit to me like that I'd still tell her to shut the fuck up and stop whining constantly.

And boofuckinghoo, next time the stupid bitch on the plane should check her goddam seat BEFORE waiting till everyone else is settled into their seats.

And yeah, I think I got all of that :)

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