Ali-saurus Rex ([info]demoiselle_haze) wrote in [info]baristas,
@ 2008-02-05 20:00:00
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Current mood: aggravated

UMMM.
Today I'm on bar. Today is Mardi Gras. Hoards of drunken assholes are coming in, but for the most part they're quite jovial. Until I hear from over at the register...

Lady: I want a white mocha cappuccino!
RI Partner: Okay... what size?
Lady: THE BIGGEST ONE
Me: *peeks over* Just to make sure, ma'am, you want that to be half foam, half milk with white mocha syrup right?
Lady: ........... NO I DON'T WANT FOAM.
Me: Okay, then you don't want a white mocha cappuccino. Do you want white mocha syrup, milk, esp--
Lady: I WANT A WHITE MOCHA CAPPUCCINO!!!!
Me: ... I understand that, ma'am, but I'm trying to figure out our equivalent to that so we can get the drink right.
Lady: I GO TO THE STARBUCKS ON THE OTHER SIDE OF THE RIVER ALL THE TIME AND WHEN I SAY WHITE MOCHA CAPPUCCINO THEY GIVE ME A WHITE MOCHA CAPPUCCINO AND BLAH BLAH BLAH RANTY RANT RANT
Me: ... *rings in a Venti White Mocha*

Time jump!

Me: I have a Venti White Chocolate Mocha on the bar!
Lady: You know you could have been a LITTLE LESS RUDE TO ME.
Me: ... I'm very sorry, ma'am, but I was only trying to figure out your drink order so that I could make the drink right.
Lady: Well you said it with an attitude!!!
Me: Well I'm sorry I came off that way.


WHAT THE FUCK. I asked everyone, EVERYONE on the floor if I was rude to her (I often come off a lot harsher than what I intend) and everyone was like, "Uh you were just trying to help. She kept interrupting you and screaming."

Sometimes I want to put a sign on the front door that says, "ATTN: CUSTOMERS. At this moment, a child is dying. A woman is being raped, beaten, or both. Pets are getting hit by cars. Mothers are burying their children.

Do you really think your cappuccino is that big of a deal?

<3 Management"


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[info]a_demain
2008-02-06 02:15 am UTC (link)
Wo, that's a REALITY CHECK. I'm sure we can all use it every once in a while though.

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[info]demoiselle_haze
2008-02-06 02:23 am UTC (link)
Well. Yesterday a woman came in twenty minutes after we made her drink and proceeded to rant about how it was wrong and the barista had argued with her (she didn't... I overheard the entire conversation and offered to make the drink again) and how she was so disgusted she didn't even want coffee anymore. I mean, she threw a FIT. "I mean it was so disgusting! I don't even want coffee! And the girl argued with me and I get this every day and I hate when they argue with you about your coffee!! And I hate to be the bitchy coffee customer but it was just so bad! And maybe this is just a bad PMS day for me but I was disgusted! I'm so upset! I called like three of my friends and told them how upset I was!" Swear to God... she went on like that for ten minutes in this obnoxious whiny voice.

I wanted so bad to be like, "Excuse me, ma'am. Did you know that right now there are little girls in Africa who are HIV positive because they were raped?"

You know. REALITY CHECK. Fuck. Cappuccino? NOT THAT FUCKING SERIOUS. I'm all for getting what you order. I get miffed when my veggie burger from Burger King has onions on it. But I suck it up and move on with my life, because ultimately I realize I am fortunate, blessed, and lucky to have money to afford Starbucks.

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[info]cookiesr1
2008-02-06 02:18 am UTC (link)
Sometimes people come in and get mocha cappucinos, so we give them cappucinos with the mocha...but she didn't want foam, so I don't know..

And how was Mardi Gras?

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[info]demoiselle_haze
2008-02-06 02:26 am UTC (link)
We have a customer who orders a mocha cappuccino too. But sometimes your barista senses start tingling, and I hate remaking drinks. And she shrieked that she didn't want foam, so I assumed she just wanted a white mocha. You know... despite me being RUDE AND FULL OF ATTITUDE, she never came back and said her drink was wrong. So... Me: 1 Customer: Fail?

Good. After I got off I went and got drunk off my ass and danced for beads. You know. The usual.

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[info]cookiesr1
2008-02-06 02:31 am UTC (link)
That's cool, must have been fun today during the Mardi Gras stuff...still want to see what it's like in New Orleans during the actual Mardi Gras celebrations.

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[info]demoiselle_haze
2008-02-06 02:36 am UTC (link)
I would definitely recommend doing it at least once. It's like a modern day city-wide Bacchanalia.

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[info]cookiesr1
2008-02-06 03:20 am UTC (link)
Yeah, I was there last year just after Mardi Gras for the half marathon, pretty cool, must be crazy during the Mardi Gras celebrations though.

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[info]vlatte
2008-02-06 03:40 am UTC (link)
maybe they wanted mocha frappuccino?

i dunno. some people are just stupid like that.

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[info]what_the_duck
2008-02-06 05:17 am UTC (link)
we get that too, when someone orders a "mocha cappucino or a carmel cappucino" we have started just having a same size mocha frapuccino on "standby", if we notice them making a face the bar person turns around to give the "signal to start blending"

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[info]originalgeek
2008-02-06 04:16 am UTC (link)
We have a few customers for whom english is a second language and for the life of them they can't say FRAPuccino. They say frozen icey cappucino. And we say "you want it blended? with ice?" "Yes. Cappucino."
*sigh*

Also:

Woman: I'd like a french vanilla cappucino

Register partner: Sure.

Me (on bar, makes drink, calls it out)

Woman: Uh... there's nothing in this.

Me: Well, a cappucino is supposed to be lighter than a latte due to it having more foam. Wait... have you had a cappucino from a gas station before? (in a friendly understanding voice)

Woman: Yeah...I wanted a french vanilla cappucino like that.

Me: Oooooh, well here that's actually more like what we call a latte... I'll remake it for you. *hands it off*

She came back 15 mins later saying it wasn't what she wanted either. Finally we made her a white mocha and apparently that's what she wanted all along. *sigh*. I really curse gas stations on days like this.

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[info]kameil
2008-02-06 04:21 am UTC (link)
We have a 7-11 right across the street, so they stay put :D :D :D

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[info]casualwarfare
2008-02-06 04:32 am UTC (link)
whenever someone asks for a french vanilla cappuccino I ALWAYS ask if they are thinking of the ones from the gas station. It's about 80% yes. fuck gas station coffee.

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[info]originalgeek
2008-02-06 04:40 am UTC (link)
Yeah, when I'm on register I always ask. If they order a plain cappucino, I ask "Wet or dry" and if that confuses them then I launch into the "are you thinking of a gas station" routine.

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[info]solongsmalltown
2008-02-06 07:14 pm UTC (link)
HOW THE FUCK IS "FRENCH VANILLA" ANYTHING LIKE "WHITE MOCHA"

gah

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[info]kameil
2008-02-06 04:20 am UTC (link)
"Sometimes I want to put a sign on the front door that says, "ATTN: CUSTOMERS. At this moment, a child is dying. A woman is being raped, beaten, or both. Pets are getting hit by cars. Mothers are burying their children.

Do you really think your cappuccino is that big of a deal?

<3 Management""

You just made my life.

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[info]chanhassen
2008-02-06 05:03 am UTC (link)
This is why, when I visit home, I never leave the westbank.

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[info]solongsmalltown
2008-02-06 07:27 pm UTC (link)
oh and this morning i had a lady ask for a grande 2 pump melon green tea latte. i misheard her and thought she wanted 5 pumps of melon. she gets to the window and i repeat it back to her. she starts making The Face and going on about no, 2 pumps, 2 pumps is what i wanted, 2 pumps is what i asked for, 5 pumps is disgusting....

... i shut the window on her.

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[info]solongsmalltown
2008-02-06 07:30 pm UTC (link)
p.s. she was a lot nicer to me during round 2, when i got her the remade drink.

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[info]razzberryswirl
2008-02-07 05:54 pm UTC (link)
what a twat. i like the idea of the sign.. i have similar thoughts all day long. people and their ridiculous modifications disgust me.

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