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Its funny how my manager has this weird gift to turn a potentially good thing, in to a shitty thing.
Ok. So.
Lately, myself, my SM, and my DM have been discussing me becoming a shift. We don't have "partner development plans" because our store is a licensed stand-alone (as I've stated multiple times) and in fact, my DM had never heard of a PDP until I brought it up at our last staff meeting. ANYWAY. I come in to work today (half an hour late I might add, I read the schedule wrong, my bad) and she says "Just the man I wanted to see". And y'know, me being late, I automatically assumed I was going to be delivered some horrible lecture or something. But she instead tells me "There's no shift on the floor from 2:30 to 3:30 and I'm going home right now ((she never said why)) and so this is your test! Your trial! We'll see how you do as a shift."
Ok. So when she said that I was thinking "How on earth is me running the floor for an hour much of a challenge to determine if I'm worthy of a dollar more an hour." Mostly because I already tell other people what to do and where to be without being a shift, so really its not any different.
And then she said "And our order is coming in at some point today, and I need you to put it away. That'll be part of the trial"
Yeah, ok. Putting an order away. SO HARD. Like I haven't done it before.
Anyway, I spoke too soon. BECAUSE after the manager left, and I got on the floor, I realise. Shit. One of my employees is off. Ok great. So now there's three people on the floor (three being me and two others) of a DT store. Great. We can handle it. My bar person is strong. She can do both bars.
And then we get a rush. So poor Whitney, who HATES doing both bars, but still does and soldiers on (yes, its unfair that someone should HAVE to do both bars but thats the reality at my store. All the time) is running her little ass off to make the drinks for B1 and DT. And not only that, but she was supposed to have her break an hour before I even got there. Great. Well, she has to wait because for the whole hour, I only have three people. So she's angry, and rightfully upset, because the last shift didn't think to give her the break
It sucked. It really really did. My first hour as a quasi-shift was probably the worst hour I'll have at Starbucks in a very long time. ALTHOUGH I feel proud, because we got out of it alive, and nobody cried, and somehow the place was really really clean by the time the next shift came in. |