| Beware: Seller / Buyer GINGERET |
[Dec. 8th, 2009|10:35 am] |
Gingeret purchased 2 items from me (2 pairs of shoes; one size ladies 8 one sized ladies 10) and wanted to return the size 10's because she didn't like them. Since she bought 2 items and paid with one paypal payment, Paypal wouldn't let her return the one pair, only both pairs for a full refund. I found out that she had already sold the size 8 shoes on ebay for twice what she bought them from me for so therefore couldn't comply with the paypal complaint she had and was out of luck. She lambasted me via emails and convos and the tone of these made me realize she is one of those really UNSTABLE types of people. I told her to return the size 10s to me for a refund but to hurry as this was right before thanksgiving and I was going away for the holiday and wanted to get this settled and squashed. She never did.
I came home from holiday to find her feedback dotted in red from buyers claiming she sells damaged vintage goods, and won't take refunds. Pot meet Kettle? Her buyers started to send convos to me, after seeing that she left me a netural feedback for the shoes that she supposedly "loved" (the size 8s that she sold haha) which was unfair. I've been in contact with a few of her very UNHAPPY buyers and have let them know how to file paypal complaints against her for sending them damaged, dirty and smelly clothing.
Right now she is using Etsy as a platform to sell whatever she wants for the cheap listing fees. She is breaking etsy rules on vintage clothing by selling modern, new with tags clothing from Macy's and listing them as vintage. If anyone here buys vintage clothes on etsy, be very wary of her and her items -- she got her bad feedbacks removed by bribing the unhappy buyers with refunds/keep the items but they used to read things like "bait and switch seller" and "item wasn't exactly clean" etc.
Anyway hi I'm new to this comm but I've been on Etsy since 2005. I've never had a bad transaction until now and I can only imagine it's because alot of horrible ebay people have moved over to Etsy. I've been on ebay for 13 years now and I'm pretty well-versed in paypal disputes and bad transactions so I hope that I can help out anyone here who posts from now on with a problem. :) |
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| Ugh. What should I do? |
[Nov. 9th, 2009|04:39 pm] |
So I purchased something almost a week ago on Etsy. I have only purchased about two things on there so far, so this is relatively new to me. On November 3rd, I asked the seller a question about the item. She responded the day after and answered my question, then I bought the item. My payment cleared, and I messaged her to verify that she received it and to get the shipping information. I've messaged her about 3/4 times and she hasn't responded to any of them.
What's more annoying is the fact that I saw on her feedback that she had purchased something from somebody else on November 7th (so the feedback says). What am I supposed to do about this? She has 100% feedback, I just don't understand why she can't find the decency to respond to ANY of my conversations, especially after I already paid.... |
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| SteamSociety |
[Sep. 22nd, 2009|03:58 pm] |
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EDIT: THIS SELLER IS THE WORST EVER. DO NOT BUY FROM HER IF SHE OPENS UP SHOP SOMEWHERE ELSE.
She promised me an exchange and a shipping refund. So I gave her a chance and sent it back to her. She has not responded to ANY of my emails, and when I added her on Facebook to ask her why she hasn't contacted me, she removed me. Unprofessional, why would you want to piss off a customer? If she thinks I'll take this quietly she has another thing coming. You made a mistake, admit it and settle things with your customer!!! If she ever sets up an online shop again I will bother her until she realizes the past will haunt you. >:( --------------------------
Well this thought me never to email support@etsy.com ever again.. first response I got back, the replier didn't even READ my email. Then the 2nd response was like ohh each seller has their own policies about returns and etc.
I bought a necklace from SteamSociety on 08/19 and after like 3 weeks I got it. I noticed the seller shipped out the item a week after I paid (when her policies state that she ships out items within 48 hours)
That's not all.
The necklace I received DOES NOT LOOK like the one in the photos, it's similar, but the pendant was glued on the wrong side, glued sloppily (uneven) and visibly noticeable. The chain is completely different, a super bulky chunky chain instead of a slim one, and the clasp is some gigantic lobster clasp for like bags.
I've contacted the seller 3 times and no response. 2 times through Etsy and 1 time through email -- nothing. I'm being patient because she CLAIMS to have gotten stomach flu (but wtf she's still listing NEW items -- not relisting items -- but NEW ones everyday)
I'm a seller too and if I was sick, I would not be listing new items -- hell I'd put my shop on vacation mode so that I don't get behind on orders.
Other buyers are having issues with her too, some of them never received their items, and also no response for over a month.
She should be catching up and fixing problems with past buyers instead of ignoring them and trying to get new buyers.
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| Warning about buying supplies from Hippychic2007 |
[Jun. 10th, 2009|07:44 pm] |
| [ | mood |
| |  annoyed | ] |
I ordered and paid for some felt supplies from Hippychic2007 three months ago. I was sent the wrong items and I am still waiting for replacements. The seller initially disputed my purchase and then admitted an error and promised a replacement. I waited for this, and it did not arrive. Unfortunately, because I waited, I was outside the time frame to qualify for a Paypal refund. So be warned, its worth filing a Paypal dispute as early as possible. I have reported this to Etsy, but the seller is still completely unresponsive, and contiunuing to sell the items I am still waiting for. I would avoid this seller. |
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| (no subject) |
[Jan. 24th, 2009|12:43 am] |
I just wanted to put a warning out there for "TOUKOUSHIMA" on Etsy. My husband ordered a pair of slippers from her on December 4th and they never arrived. TONS of other people have had this problem. Check out her feedback on Etsy (lots of negatives...and I never see negatives on Etsy!) Too bad...they were really cute looking slippers. She told my husband 2 weeks after ordering that the slippers would absolutely be here in time for X-mas and that she'd expedite the shipping. Well, she didn't. It's January 24th and they still have not arrived. My husband has tried to contact her several times to no avail. We finally had to file a claim through Etsy and our credit card company.
Now, she's trying to sell her items on Dawanda ( en.dawanda.com/product/2502766-toukoushima-simply-slippers ). I just wanted to put out a warning to potential buyers.
I hate to make a post like this, but her practices are really unacceptable.
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| Beware Etsy buyer: fletchva (No payment and no response) |
[Oct. 24th, 2008|12:12 am] |
Etsy buyer fletchva submitted a purchase at my Etsy store on 10/18/2008, buying my handmade Blythe dress, which is on clearance price US$8.00 plus shipping US$2.50.
Buyer did not send payment until now. I'd contacted buyer twice, one on late 10/18/2008 and one on 10/22/2008, kindly reminded her that payment must be made by PayPal within 3 calendar days after the day she ordered the item. I contacted her via the Etsy conversation, but she never reply me.
She has 0 feedback when she made her purchase.
I'd left her a Neutral feedback. And I just found another seller also got the same problem and left her a Neutral feedback too.
Please beware of this buyer!
I'd filed a "cancel sale" to Etsy, and hope I can get the commission back and can re-list this item without charge!
hugs,
Connie |
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| bad etsy sale |
[Sep. 25th, 2008|08:41 pm] |
I bought a gift for my sister from Absoluteproductions over a month ago, mistake number 1. When it arrived it was completely different from what I expected. It was supposed to be silver but instead was clearly made of some cheap material and arrived crumpled up full of kinks. The cross on it looked like a cheap trinket as well. I contacted the seller for a refund, her response was she doesn't give refunds... now I can see why- she overcharges for junk. Funny thing is she states how she wants happy customers but clearly does not care at all about customer satisfaction.
After enduring much back and forth and several extreme insults from her she agreed to a refund, and we "kissed and made up" mistake number 2. So I carefully packed her item up and sent it to her for a refund. I included insurance and delivery confirmation.
According to the USPS It arrived August 30 but she did not contact me. So I waited a few days to contact her. I did not hear back. I waited a few more days and she said the item was broken upon receipt. I KNOW it was packed carefully and not broken when I mailed it. So now she won't give a refund. She has outright stolen my money. I contacted etsy and paypal. Etsy removed my "kiss and make up feedback" as well as a record of the sale from her account but I have no way of leaving true feedback now. Paypal won't get involved unless the item did not arrive. I plan to contact the better business bureau but wanted to warn others of this seller, BEWARE! |
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| ITEMS DIDN'T ARRIVE |
[Sep. 2nd, 2008|08:04 pm] |
Hi :)I have a question on what to do about items that don't arrive to their destination.
On July I bougth some supplies from an american Etsy seller that were shipped on July 21st. Because I live in Europe and it was my first purchase on Etsy, I asked lots of questions to the seller just to know her experience with overseas shipping (because in my country customs often held stuff from US), if any problems had happened and her experience was very good so far. A month has passed and my package didn't arrive. I've been talking with the seller, which has been very helppfull and communicative but until now (September 2nd) I don't know were my things are. I never received a letter from customs and I contacted the post office that said they couldn't help me because the package wasn't registered and they couldn't track it down. Until now, I never had any problems in shipping for the US and in receiving cds that I bougth on Amazon. Of course that it could be lost, but I found it very strange, because I'm waiting for some shoes for a month too and they also didn't arrive.
What should I do about etsy? Should I ask for a refund although sellers say that they can't be held responsible for items lost in the mail?
Thank you! |
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| Etsy: Mimzee (edited: resolution) |
[Jul. 19th, 2008|04:34 pm] |
http://www.etsy.com/shop.php?user_id=5243432
I purchased a sewing machine, serger and 25 lbs of random fabrics bits from Mimzee.
I got the box yesterday. She had doubled boxed my items. In the larger of the two boxes she had shredded paper and bits of cardboard. The second smaller box rested on top of the packing material. In the second box she had lined the bottom of the box with the 25lbs of fabric. On top of the fabric she place the sewing machine and serger. She did not add anything packing material of any sort to pad the sewing machine or serger. The sewing machine and serger were (I assume) banging into each other on the way to my house.
The sewing machine is fine but the serger is a different story. One of the plastic pieces that holds thread is totally broken off. I cannot use the machine. A main piece that is required for use is gone!
I left bad feedback, opened a paypal claim then emailed the seller about the issues. (I realize now I should have contacted her first..duh!) The seller does not wish to deal with me since I opened a paypal dispute. Paypal ruled in her favor due to the fact that the item was shipped. I guess they don't cover broken stuff because of seller negligence
I sent two emails to etsy and I'm disputing the charge with my credit card company.
The seller wrote to me and basically made it clear that she feels I am in the wrong.
_________________________________________________________
Today I got an email from the seller who was all of a sudden MORE than happy to help me and refund my money. Although she wanted me to ship the serger back to her and she was only going to forward me 1/2 of the money I spent. She was afraid that I would trash the machine and send it back since I seemed "angry". What about me? How could I possibly be sure she'd actually keep her word and send me the other 1/2 that I was owed? I have no guarantee.
I decided to basically give up. I think that I might be able to replace the piece. I am going to take it to a sewing machine repair shop and see what they say.
It was the principle of the matter that really got to me. Why all of a sudden did she feel obliged to help me after basically telling me It was my fault? Why couldn't she pack the item properly?
Whatever..case closed.
Just be careful if you order breakable items from Mimzee |
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| Amelia Makes Art on Etsy |
[Jul. 15th, 2008|12:50 pm] |
Etsy: Amelia Makes Art
http://www.etsy.com/shop.php?user_id=60941§ion_id=5037803
I paid for a needle felted figure of my dog to Amelia on Jan 28.
At that time, Amelia said it will take 14 weeks to complete the work. I said it's fine, I undrstand how busy she will be.
I have been very patient and emailed her after 4 months (May 4 and May 9) asking when can I expect my doll?
She replied on May 11 saying her father was in hospital she was all apologic. Well I thought things to happen so I did not push her further.
On May 22 she emailed me pictures of her completed work. Everything looks good except I want some amendments to the eyes of the dog she made as they are too large. (My dog does not have big eyes). So I think it's only reasonable of me to ask her to change that otherwise it's not a portrait of him.
I waited again... and on July 1st I emailed her again as I haven't heard back from her... no reply.
Yesterady I sent her another email asking her to just send me whatever she has done for my doll. I am loosing my patience and just wanted a closure to this.
I have waited for 6 months minus 2 weeks for this.
Has anyone dealt with Amelia before?
Should I be more patient?
Well what else can I do? :(
(It's a felted figure of my dog that is no longer with me... so when I comissioned Amelia I wanted something that I can hold on to to remember my pup). |
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| Muslin on Etsy |
[Jul. 8th, 2008|07:27 am] |
| [ | mood |
| | angry | ] |
Muslin on Etsy
http://www.etsy.com/shop.php?user_id=5141872
On May 20th I paid for 2 Blythe dresses to be made for me and she said she'd have them done within a week. I haven't received the dresses, heard from her since, or received any replies to my Etsy conversations to her.
After hearing from others that she was moving and items being sent were delayed, I waited another 2 weeks. Still no dresses and no replies to any tries at contact. So after one month I filed a PayPal dispute. Another week went by with no reply so I escalated it to a Claim and on July 4 PayPal decided in my favor. Of the $51.25 I paid her I received back $8.91. :(
I feel ripped off and used. I tried to be nice and wait it out, even though I felt it was wrong to take on a commission for doll dresses if she was moving and she never told me that, she said I'd have them in a week. I waited long enough and couldn't afford to be out this money.
She still has things for sale in her Etsy store so I wanted to warn anyone who is thinking of buying from her ---DON'T! |
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| etsy user madeinplastic |
[Jun. 12th, 2008|12:00 pm] |
Etsy user Madeinplastic has several rare (and not rare) Pullips for sale in their etsy store.
This is against etsy TOS. |
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| (no subject) |
[Apr. 30th, 2008|09:31 am] |
| [ | mood |
| |  confused | ] |
Hello all. I was hoping you could give me a general idea of how long I should probably wait until I get worried that I won't get my item. I bought something off Etsy a few days ago, emailed the seller about a week prior to that, etc. I haven't received any response to either of these actions. I'm not sure how notification works if you're a seller, as I'm just a buyer, and I'm certainly not about to make a big deal about it since it's only been a couple of days, but I just need to know what I should watch out for. And you guys are the experts. Thanks. |
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| Possible bad Etsy deal? Username StudioPink |
[Apr. 17th, 2008|06:21 pm] |
Now I haven't done any business with this person myself, but I noticed that she is using some Blythe photos, not taken by her, for her collage art. She originally took one of Futurowoman's prints and now I noticed that she has some more Blythe photo art listed. I'm not sure if they're hers or not. Some look familiar to me. Please check to see if the pics in this listing are yours...
http://www.etsy.com/view_listing.php?listing_id=10724975
I know that photo "borrowing" is a big issue right now. This seller could have received permission to use the images, but I don't know. I'm not out to smear her name or anything. I just want to keep doll owners informed.
I have not contacted her. |
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| Problem with thepromoshop / heyprettycupcake *RESOLVED* |
[Apr. 6th, 2008|12:15 pm] |
UPDATE 6/29:
I've finally received my refund after contacting her through her website.
UPDATE 6/29:
She has an active MySpace account, Ebay account, and a store front under the 'heyprettycupcake' name. She also has a physical storefront in Albuquerque.
Thanks to GM for the info.
UPDATE 6/22:
She is now selling again on DaWanda! I'll be attempting to contact her through that venue, and urge others to as well. Thanks to ![[info]](http://l-stat.livejournal.com/img/userinfo.gif) low_art_sew for the info.
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I have started making contact with other buyers.
I will update here with current totals as I receive them.
lovehaze: $19.50
Buyer 2: $101.86
Buyer 3: $53
Elleabelle: $17
Laneysbeads: $68.25
low_art_sew: $17.50
Total loss: $277.11
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I've contacted Etsy, Etsy News, and Paypal about this person. I will be contacting the FBI, the Better Business Bureau, and the Internet Crime Center if I do not receive my refund soon! I encourage her other buyers to do the same.
I've also discovered another buyer of hers who is out $70.
Judging from her 39 negatives, there may be at least 40 people including me who have not received their refunds or merchandise..that's conceivably $1000 or more owed!
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I hope this is the right venue for this-I have a dispute with another user, but it has nothing to do with handmade/mass produced issues.
I bought an item (a button commission) from the seller 'thepromoshop" last November. The shop has now been deleted (by etsy!).
At the time I made my purchase, the seller already had a notice that orders would not be filled until a month later, since they were away on business. The turnaround time after that was 4-6 weeks as well (even though the listing says otherwise), so I expected the wait (which is why I never filed a dispute with paypal). They had good feedback at the time, so I felt confident buying from them-I did not mind the wait.
In January the seller sent out a mass message to her buyers, stating that she had not been finishing her orders, and would begin to give refunds in February.
In February I e-mailed her again, and she stated (in an automated response) that she would 'be happy to give out refunds' and to expect her reply 'in the next few weeks.'
I e-mailed her again just recently, and received the exact same response (verbatim!) I received in February! Which made me feel that I'd be waiting for 'the next few weeks' indefinitely.
It has been two and a half months since she said she would give out refunds, and I have not received anything from her but (automated) excuses. |
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| Warry about this seller |
[Mar. 5th, 2008|04:10 pm] |
| [ | mood |
| | annoyed | ] |
I sell fiber related items on etsy and this seller crossed my radar.
http://www.etsy.com/shop.php?user_id=5527843
She is claiming to be selling handpainted yarn but many people who have bought from her claim the yarn is commercially produced overseas and she imports it. She has a regular website and an ebay account and I have no issues with commercial yarn being sold on those types sites but Etsy is supposed to be for handmade goods and I just can't see how she qualifies. Not to mention because her items are commercially produced she is able to undercut independent yarn dyers prices by 50% or more! |
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| Wig shimg |
[Feb. 22nd, 2008|08:19 pm] |
I have been waiting for my first blyth girl for some time. She needed rehab, love and mostly a scalp and hair. I went on ebay and couldnt find a wig I liked. So I ordered one from etsy. The seller was Shopoholican.
The wig I ordered looked like:
But in reality it looked yellow and dolly parton like:
And it arrived in a box that looked like:
So I wrote Shopoholican and said the wig doesnt look like the picture. They genersouly offered to mail me another one if I paid for it. I choose another and they mailed it like 4 weeks later and it arrived in a box that looked like:
And both wigs were icky quality. Finally my lovely wonderful rehab blythe doctor agreed to donate me the wig and scalp from one of her dolls. I dont have a picture yet but she is lovely and beautiful and how she is meant to be. No thanks to Shopoholican. Who you should not buy a wig from. Ever.
Long story short... Shopoholican = a misleading seller with a crappy product.
Here is she/he's shop in case you want to make sure you don't buy anything from them. http://www.etsy.com/shop.php?user_id=5433838
Happy blythe shopping to you all!
xoxo
emily |
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| Hello! |
[Feb. 7th, 2008|01:10 pm] |
Hi! I was recommended to this community after sharing a little etsy stink over in ![[info]](http://l-stat.livejournal.com/img/community.gif) steamfashion.
There is more information about it here. It involves this shop which as I understand it is a secondary shop of the user discussed in the corsetry post.
I myself am not involved but it was pointed out that this may be a good place to share this information. =)
[EDIT] There has been an update, but as I am not involved I'm not sure of the significance; it is probably best to sit back and watch it for a while. =) |
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| (no subject) |
[Feb. 4th, 2008|04:46 pm] |
ETA: It's been brought to my attention that she is now listing her wigs as handmade, yet she doesn't in her Ebay shop (see comments in this post). I personally find it hard to believe. It seems hard to believe that she has the time to make such a large quantity of wigs for both shops...but who knows? I feel a little taken advantage of. I can't tell whether or not she is telling the truth. I really have no idea. I have personally decided not to purchase from her Etsy shop. I think we should all draw our own conclusions though. I'm not suggesting anyone follow me in my decision. I'm personally sick of this whole "wigs on Etsy" thing anyway. It's draining and I'm sick of playing detective.
with selling items that are not handmade (please read Etsy's "Terms of Use" and "Do's and Don'ts of Etsy), I am not the one who is sabotaging your shop. I think it's HORRIBLE that anyone would do that. I shut down my shop as a mini-protest to Etsy for not holding up to their rules. That is as far as it went. Etsy is sure to erase your negative feedback and make it right. I am very sorry that this is happening to you. Please consider only selling items that are handmade by your hands or at least tagging your wigs as "commercial supplies."
-Hayley"
She responded with:
"Thank You.
I will be more careful in listing in the future. I am still quite new to Etsy...
I stared just the past november...
Anyways. Etsy is great... and helpful. Thank you for your message.
-her name removed for privacy"
So maybe this whole wig thing was a misunderstanding from the beginning. I don't know if anyone directly convo-ed her before this mess. Maybe she just overlooked the Terms of Use to begin with? I have no idea. I appreciate her response more than you can possibly know. She has said that she will be more careful in the future. I think that the focus of this issue was skewed from the start. The main issue for me at least was that Etsy was not following through with their rules and contacting buyers that were unaware of them. As I've mentioned MILLIONS of times...we all make mistakes. Lest I bring up my story about accidentally selling Japanese erasers on Etsy when I was first starting out. Lesson learned.
She also wrote me this:
"hehe, i totally understand. I jsut thought it would be nice if the person had convo me and told me about it...
because the first thing i ever listed was WIG. and Etsy had never had any problems with my items.... and my customers loved them....
Anyways. =) Thanks for your help =)
ps! NONO!! YOU ARE NOT MEAN! =) i do take comments, especially when its the truth =)"
So let this be a lesson to us. We should try to kindly contact sellers ahead of time...before we go on verbal tirades....and definitely before we make any rash actions against someone.
This seller was very kind. I'm glad the negative feedbacks were taken off her account and that she is so willing to adjust her selling. We really couldn't ask for anything better. |
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